Hacked Microsoft Account – Email and 2FA Changed

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Hacked Microsoft Account – Email and 2FA Changed

Abdul Rafay 0

My Microsoft account was compromised. The attacker changed my sign-in email and added their own 2FA/security information. My original email now says the account doesn't exist, so I cannot complete account recovery. I have Microsoft emails confirming these unauthorized changes. I need help from a support agent recovering my account.

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Answer 1

I wish I had better news for you, this forum is just a user to user forum, for security purposes, no-one here has any account access, when a Microsoft account is hacked, if the hackers change the associated data like the Email or if 2FA is enabled on the account, then that account is usually no longer recoverable, try using the process they provide on this link to recover a hacked account, if this process is not successful, sadly, that account cannot be recovered.

https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245