Is there any fix to Microsoft Update KB5002914?

Question

Is there any fix to Microsoft Update KB5002914?

Policarpo Renteria 10

When KB5002914 gets installed it disables Ctl-C Ctl-V (Copy - Paste) in Excel 2016.

Ricardo Almada 5 Reputation points

2026-09-09T22:36:07.11+00:00

They finally achieved messing up even with most basic software function... Congrats! Now we have only cut and paste working properly.
WEI CAO 0 Reputation points

2026-09-10T05:56:50.7+00:00

I just uninstall office and reinstall it , it works.
Tomas 5 Reputation points

2026-09-10T10:34:47.6366667+00:00

Hi, running msiexec.exe /package "{90160000-0012-0000-1000-0000000FF1CE}" /uninstall "{27882596-A8ED-4382-9C71-6CD2DD19F732}" /qn /norestart as admin in cmd help me to remove only kb5002914 patch without need to reinstall whole office.
Edit: just found that it only works on windows 11.
Jose Sanchez 5 Reputation points

2026-09-10T18:48:54.4733333+00:00

Tomas' fix worked VERY well.

I had dozen machines affected by KB5002914's copy and paste bug.

Executing the msiexec command resolved the issue.

Microsoft needs to fix this bug!
Policarpo Renteria 10 Reputation points

2026-09-10T23:51:19.53+00:00

I applied the solution provided by Tomas.

It works,

Thank you
Кэрролл Волли 5 Reputation points

2026-09-11T02:03:20.2566667+00:00

Here’s what’s at risk when using AI to close a vulnerability. It helped me to roll back the update via: Control Panel — Programs and Features — View installed updates — Uninstall KB5002914.
Vulani Wessel Rasetelo 5 Reputation points

2026-09-11T05:31:05.4133333+00:00

Hi

am still stuck can one elaborate Tomas comand, i reinstalled it but it doesn't work
Franco gobb 5 Reputation points

2026-09-11T05:48:43.96+00:00

On PC1 I uninstalled office 2016 and installed office 2019 I purchased long ago , issue remains and no longer able to remove kb5002914 because office 2016 is no longer installed. The temp fix I found is do a full update of win 11 and office 2019 on another computer (let's call it PC2), then copy the excel.exe for office 2019 from PC2 and replace the excel.exe in PC1 that has the issue. It works, mine is only a home computer I use for office stuff, but to me this is a temp fix only while waiting for the next office update .
Vulani Wessel Rasetelo 5 Reputation points

2026-09-11T05:59:55.5666667+00:00

Eish i pulled in Windows 11 from Windows 10 and now i cant find the update KB5002914
Jose Sanchez 5 Reputation points

2026-09-11T07:14:14.82+00:00
If you have upgraded Windows 11 from Window 10, and do not see the KB500214 then the update catalog may be missing, corrupted or not displaying the entry, however you may still be able to use Tomas' solution.

Here is how to do it:

Close Excel if it is open.

Open a command prompt as administrator: (In the search box type in “CMD” and then on the right click on “run as administrator”).

You will see a window with a black background and a white text prompt.

Highlight the following line and press CTRL-C to copy it, then paste it into the command prompt window by clicking once in the window and hitting CTRL-V to paste. You should see the same thing appear in white text on the black background.

msiexec.exe /package "{90160000-0012-0000-1000-0000000FF1CE}" /uninstall "{27882596-A8ED-4382-9C71-6CD2DD19F732}" /qn /norestart

Once you see the pasted line, hit ENTER.

The system should quickly come back to the prompt.

Type “exit” and hit ENTER.

Note: If Windows 11 is up to date, you may not see the option to uninstall Office patches. This seems to have been removed by Microsoft! Tomas' solution gets around that, assuming the patch actually is installed.

Note: I found that the above did not work on one machine that had Office 2016 Pro installed, but it worked fine on over two dozen computers that had Office 2016 installed.

I was able to use a different program to uninstall the KB update on the Office 2016 Pro machine, and that also solved the issue on that computer.
Rudi Priyadi 5 Reputation points

2026-09-11T09:32:20.1033333+00:00

I tried to uninstall it but it still happens when there’s an update. Is there the best solution?
Rudi Priyadi 5 Reputation points

2026-09-11T09:37:28.8633333+00:00

I tried to uninstall it but it still happens when there’s an update. Is there the best solution?
Rudi Priyadi 5 Reputation points

2026-09-11T09:42:56.3066667+00:00

Here’s what’s at risk when using AI to close a vulnerability. It helped me to roll back the update via: Control Panel — Programs and Features — View installed updates — Uninstall KB5002914.

This is just temporary, after a shutdown the problem comes back
Vulani Wessel Rasetelo 5 Reputation points

2026-09-11T10:06:30.92+00:00

I got it thanks

"C:\Program Files\Microsoft Office\root\Office16\

Replaced EXCEL.EXE with the working Excel from different client.
Tomas 5 Reputation points

2026-09-11T10:28:22.3866667+00:00

For now uninstalling update and stoping updates from installing again looks like only solution. Thats until microsoft release fix. If they release it.
Antonino Ingrassia 0 Reputation points

2026-09-11T13:52:33.2233333+00:00

In my case Win11, after obtaining the GUID for the Excel component, I used the following PowerShell command: & "C:\Program Files\Common Files\Microsoft Shared\OFFICE16\Oarpmany.exe" /removereleaseinpatch "{90160000-0016-0410-1000-0000000FF1CE}" "{27882596-A8ED-4382-9C71-6CD2DD19F732}" "1040" "0" This allowed the KB to be uninstalled, but the change isn't persistent; it reinstalls upon reboot. I'm hoping for a fix from Microsoft.
Jose Sanchez 5 Reputation points

2026-09-11T16:39:14.8266667+00:00

You will have to block that update.
You can find many ways to do it via Google.
Jay1 Tran 615 Reputation points Independent Advisor

2026-09-11T22:03:22.53+00:00

Hi everyone,

Thank you for taking the time to share your solutions with the community.

If you have further questions or needs assistance with a similar issue, you must start a new thread using the "Ask a question" button at the top of this page to create a new Question and include the details for your specific problem.
Nick Norbeck 0 Reputation points

2026-09-11T23:29:53.81+00:00

My issue with the KB5002914 update was with the Fill Series of cells option...it just wouldn't work. I tried clearing all Excel settings and even a new user account and same issue. Tomas fix did not work, but once I had to followed Antonino's direction, since I have Office 2016 Pro, that fixed the issue. Not looking forward to have to keep uninstalling this, but at least I can function in Excel. Microsoft...get it together.
MGmirkin 0 Reputation points

2026-09-12T03:56:18.2266667+00:00

Yes, just uninstalling the update is not a full solution, since windows will just try to install the update again. One needs to also then prevent the update from reinstalling again.

My suggestion would be to use the old [possibly deprecated] Microsoft "show/hide updates" tool. To then "hide" the KB5002914 update so it doesn't reinstall again once the update has been uninstalled.

Don't know if anyone has a link to an official copy of the old tool? I know at some point Microsoft "deprecated" and stopped supporting it, but the tool still works great under win10/win11 for preventing unwanted updates from reinstalling after uninstalling them.

I believe this is the fellow, after a bit of Google searching:

https://download.microsoft.com/download/f/2/2/f22d5fdb-59cd-4275-8c95-1be17bf70b21/wushowhide.diagcab

One should, I believe locally download the file and then, after the errant update has been uninstalled, immediately run it in order to "hide" the KB5002914 update so it stops trying to re-download it, until Microsoft issues a patch to officially fix the issue. Then, presumably one can either download whatever new version of the fix, or go back to the show/hide tool and unhide the update?

Hope that helps folks with the latter half of the "uninstall" fix, by also "hiding" the update so it doesn't come back. Fun old hack.

~Michael
MGmirkin 0 Reputation points

2026-09-12T04:18:27.9933333+00:00

Note: I found that the above did not work on one machine that had Office 2016 Pro installed, but it worked fine on over two dozen computers that had Office 2016 installed.

Unfortunately, this actually doesn't appear to work on the machine I'm trying it on in our office.

I run the command and get:

So, it seems to not think the update is installed, when clearly it is (verified by Update History in Win11 Pro w/Office Standard 2016 installed):

So, any other brilliant solutions for digging this tick out on machines where it doesn't "see" the installed update, when it's clearly installed and causing problems?

Is there some other registry key or identifier or whatever that should be being used? Since that doesn't seem to be getting it done...

Regards,
~Michael
MGmirkin 0 Reputation points

2026-09-12T04:25:03.12+00:00

Once it's uninstalled, you should use the old deprecated/unsupported (but still functional) windows show/hide updates utility to "hide" KB5002914:

https://download.microsoft.com/download/f/2/2/f22d5fdb-59cd-4275-8c95-1be17bf70b21/wushowhide.diagcab

Download locally, then, after the update has been uninstalled, run the utility, click next, let it search for updates to "hide," and hide KB5002914. Let it apply the fix. Restart if necessary. Hopefully that should keep the update from being reinstalled. Fun old hack to get windows to stop reinstalling bad patches automatically as soon as they're uninstalled. ;)
MGmirkin 0 Reputation points

2026-09-12T04:40:30.3833333+00:00

I am instead trying (from modified Google suggestion adding the proper '(x86)' back to the path to the file, which initially caused an error in finding the 0arpmany executable):

"C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE16\Oarpmany.exe" /removereleaseinpatch "{90160000-0012-0000-1000-0000000FF1CE}" "{27882596-A8ED-4382-9C71-6CD2DD19F732}" "1033" "0"

Since msiexec route(s) gave errors:

Whereas the 0arpmany.exe option appears to bring up a window that appears to want to actually uninstall something.

Will test and see if it works in my case. BRB.

Dang, after hitting uninstall, it pops up an unknown error message:

After some back and forth with Google AI, I finally got it to give me this command to find the actual uninstall string particular to our machine/install/version from PowerShell (Run as Admin):

Get-ItemProperty "HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall*", "HKLM:\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall*" | Where-Object { $_.DisplayName -like "KB5002914" } | Format-List DisplayName, UninstallString

Which output the string specific I guess to our particular volume license of Office Standard 2016 (your string may differ from ours, so presumably run the query in PowerShell (Run as Admin) and get the actual uninstaller string for your copy/version, this is ours, but YYMV if you have a slightly different version of Office Standard/Pro 2016/2019, etc.?):

"C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE16\Oarpmany.exe" /removereleaseinpatch "{90160000-006E-0409-0000-0000000FF1CE}" "{9C029E7A-4A4A-409D-B5C6-F40BAA71A090}" "1033" "0"

Let's see whether with the custom output string/command PowerShell gave me actually works...

Throwing that string back over into the elevated Command Prompt (Run as Admin), rather than PowerShell:

Hey, progress!

And it allegedly uninstalled:

Running old Windows Show/Hide Updates utility:

https://download.microsoft.com/download/f/2/2/f22d5fdb-59cd-4275-8c95-1be17bf70b21/wushowhide.diagcab

Click "Hide Updates" and now ... THERE'S the bugger! Tick the KB5002914 (AKA, "Security Update for Microsoft Excel") to tell it to hide it, and click "Next".

Problem fixed! (In theory, now KB5002914 will no longer attempt to auto-reinstall until/unless you run the show/hide utility again to "unhide" the update and then let Windows see the update into order to apply some future hotfix or whatever. Or just leave it hidden and out of sight, out of mind until they release a new hotfix that includes both the security update plus the patch in one package, for anyone who hid it? Assuming they do that?)

Just for giggles and to be sure, never hurts to then restart the machine to save the update/fix or whatnot. ^_^

After update, it appears I'm able to still / once again click & drag to fill, copy & paste, etc.

Didn't see KB5002914 in windows update queue. Ran update queue, and doesn't look like it reinstalled. So I assume it's successfully hidden from Windows Update via the tool. So it looks like it's successfully resolved & hidden.

Oof, digging out that tick was a slog. But...

Hope this helps folks find their correct uninstall string/path (via PowerShell Admin), uninstall (via Command Prompt Admin), and hide the stupid broken update (via old deprecated/unsupported Show/Hide Updates tool [still works, still useful, why did they get rid of this wunderkind app??]) until Microsoft gets off their duffs and issues a hotfix for what they broke? ^_^

Regards,

~Michael
Kurt_Q 0 Reputation points

2026-09-13T02:46:04.2433333+00:00

Now the Copy - Paste problem has FIXED by ver.17932.20996C2R, just check for Office Update to get it

4 answers

Your answer

Ricardo Almada 5 Reputation points

2026-09-09T22:36:07.11+00:00

They finally achieved messing up even with most basic software function... Congrats! Now we have only cut and paste working properly.
WEI CAO 0 Reputation points

2026-09-10T05:56:50.7+00:00

I just uninstall office and reinstall it , it works.
Tomas 5 Reputation points

2026-09-10T10:34:47.6366667+00:00

Hi, running msiexec.exe /package "{90160000-0012-0000-1000-0000000FF1CE}" /uninstall "{27882596-A8ED-4382-9C71-6CD2DD19F732}" /qn /norestart as admin in cmd help me to remove only kb5002914 patch without need to reinstall whole office.
Edit: just found that it only works on windows 11.
Jose Sanchez 5 Reputation points

2026-09-10T18:48:54.4733333+00:00

Tomas' fix worked VERY well.

I had dozen machines affected by KB5002914's copy and paste bug.

Executing the msiexec command resolved the issue.

Microsoft needs to fix this bug!
Policarpo Renteria 10 Reputation points

2026-09-10T23:51:19.53+00:00

I applied the solution provided by Tomas.

It works,

Thank you
Кэрролл Волли 5 Reputation points

2026-09-11T02:03:20.2566667+00:00

Here’s what’s at risk when using AI to close a vulnerability. It helped me to roll back the update via: Control Panel — Programs and Features — View installed updates — Uninstall KB5002914.
Vulani Wessel Rasetelo 5 Reputation points

2026-09-11T05:31:05.4133333+00:00

Hi

am still stuck can one elaborate Tomas comand, i reinstalled it but it doesn't work
Franco gobb 5 Reputation points

2026-09-11T05:48:43.96+00:00

On PC1 I uninstalled office 2016 and installed office 2019 I purchased long ago , issue remains and no longer able to remove kb5002914 because office 2016 is no longer installed. The temp fix I found is do a full update of win 11 and office 2019 on another computer (let's call it PC2), then copy the excel.exe for office 2019 from PC2 and replace the excel.exe in PC1 that has the issue. It works, mine is only a home computer I use for office stuff, but to me this is a temp fix only while waiting for the next office update .
Vulani Wessel Rasetelo 5 Reputation points

2026-09-11T05:59:55.5666667+00:00

Eish i pulled in Windows 11 from Windows 10 and now i cant find the update KB5002914
Jose Sanchez 5 Reputation points

2026-09-11T07:14:14.82+00:00

If you have upgraded Windows 11 from Window 10, and do not see the KB500214 then the update catalog may be missing, corrupted or not displaying the entry, however you may still be able to use Tomas' solution.

Here is how to do it:

Close Excel if it is open.

Open a command prompt as administrator: (In the search box type in “CMD” and then on the right click on “run as administrator”).

You will see a window with a black background and a white text prompt.

Highlight the following line and press CTRL-C to copy it, then paste it into the command prompt window by clicking once in the window and hitting CTRL-V to paste. You should see the same thing appear in white text on the black background.

msiexec.exe /package "{90160000-0012-0000-1000-0000000FF1CE}" /uninstall "{27882596-A8ED-4382-9C71-6CD2DD19F732}" /qn /norestart

Once you see the pasted line, hit ENTER.

The system should quickly come back to the prompt.

Type “exit” and hit ENTER.

Note: If Windows 11 is up to date, you may not see the option to uninstall Office patches. This seems to have been removed by Microsoft! Tomas' solution gets around that, assuming the patch actually is installed.

Note: I found that the above did not work on one machine that had Office 2016 Pro installed, but it worked fine on over two dozen computers that had Office 2016 installed.

I was able to use a different program to uninstall the KB update on the Office 2016 Pro machine, and that also solved the issue on that computer.
Rudi Priyadi 5 Reputation points

2026-09-11T09:32:20.1033333+00:00

I tried to uninstall it but it still happens when there’s an update. Is there the best solution?
Rudi Priyadi 5 Reputation points

2026-09-11T09:37:28.8633333+00:00

I tried to uninstall it but it still happens when there’s an update. Is there the best solution?
Rudi Priyadi 5 Reputation points

2026-09-11T09:42:56.3066667+00:00

Here’s what’s at risk when using AI to close a vulnerability. It helped me to roll back the update via: Control Panel — Programs and Features — View installed updates — Uninstall KB5002914.

This is just temporary, after a shutdown the problem comes back
Vulani Wessel Rasetelo 5 Reputation points

2026-09-11T10:06:30.92+00:00

I got it thanks

"C:\Program Files\Microsoft Office\root\Office16\

Replaced EXCEL.EXE with the working Excel from different client.
Tomas 5 Reputation points

2026-09-11T10:28:22.3866667+00:00

For now uninstalling update and stoping updates from installing again looks like only solution. Thats until microsoft release fix. If they release it.
Antonino Ingrassia 0 Reputation points

2026-09-11T13:52:33.2233333+00:00

In my case Win11, after obtaining the GUID for the Excel component, I used the following PowerShell command: & "C:\Program Files\Common Files\Microsoft Shared\OFFICE16\Oarpmany.exe" /removereleaseinpatch "{90160000-0016-0410-1000-0000000FF1CE}" "{27882596-A8ED-4382-9C71-6CD2DD19F732}" "1040" "0" This allowed the KB to be uninstalled, but the change isn't persistent; it reinstalls upon reboot. I'm hoping for a fix from Microsoft.
Jose Sanchez 5 Reputation points

2026-09-11T16:39:14.8266667+00:00

You will have to block that update.
You can find many ways to do it via Google.
Jay1 Tran 615 Reputation points Independent Advisor

2026-09-11T22:03:22.53+00:00

Hi everyone,

Thank you for taking the time to share your solutions with the community.

If you have further questions or needs assistance with a similar issue, you must start a new thread using the "Ask a question" button at the top of this page to create a new Question and include the details for your specific problem.
Nick Norbeck 0 Reputation points

2026-09-11T23:29:53.81+00:00

My issue with the KB5002914 update was with the Fill Series of cells option...it just wouldn't work. I tried clearing all Excel settings and even a new user account and same issue. Tomas fix did not work, but once I had to followed Antonino's direction, since I have Office 2016 Pro, that fixed the issue. Not looking forward to have to keep uninstalling this, but at least I can function in Excel. Microsoft...get it together.
MGmirkin 0 Reputation points

2026-09-12T03:56:18.2266667+00:00

Yes, just uninstalling the update is not a full solution, since windows will just try to install the update again. One needs to also then prevent the update from reinstalling again.

My suggestion would be to use the old [possibly deprecated] Microsoft "show/hide updates" tool. To then "hide" the KB5002914 update so it doesn't reinstall again once the update has been uninstalled.

Don't know if anyone has a link to an official copy of the old tool? I know at some point Microsoft "deprecated" and stopped supporting it, but the tool still works great under win10/win11 for preventing unwanted updates from reinstalling after uninstalling them.

I believe this is the fellow, after a bit of Google searching:

https://download.microsoft.com/download/f/2/2/f22d5fdb-59cd-4275-8c95-1be17bf70b21/wushowhide.diagcab

One should, I believe locally download the file and then, after the errant update has been uninstalled, immediately run it in order to "hide" the KB5002914 update so it stops trying to re-download it, until Microsoft issues a patch to officially fix the issue. Then, presumably one can either download whatever new version of the fix, or go back to the show/hide tool and unhide the update?

Hope that helps folks with the latter half of the "uninstall" fix, by also "hiding" the update so it doesn't come back. Fun old hack.

~Michael
MGmirkin 0 Reputation points

2026-09-12T04:18:27.9933333+00:00

Note: I found that the above did not work on one machine that had Office 2016 Pro installed, but it worked fine on over two dozen computers that had Office 2016 installed.

Unfortunately, this actually doesn't appear to work on the machine I'm trying it on in our office.

I run the command and get:

So, it seems to not think the update is installed, when clearly it is (verified by Update History in Win11 Pro w/Office Standard 2016 installed):

So, any other brilliant solutions for digging this tick out on machines where it doesn't "see" the installed update, when it's clearly installed and causing problems?

Is there some other registry key or identifier or whatever that should be being used? Since that doesn't seem to be getting it done...

Regards,
~Michael
MGmirkin 0 Reputation points

2026-09-12T04:25:03.12+00:00

Once it's uninstalled, you should use the old deprecated/unsupported (but still functional) windows show/hide updates utility to "hide" KB5002914:

https://download.microsoft.com/download/f/2/2/f22d5fdb-59cd-4275-8c95-1be17bf70b21/wushowhide.diagcab

Download locally, then, after the update has been uninstalled, run the utility, click next, let it search for updates to "hide," and hide KB5002914. Let it apply the fix. Restart if necessary. Hopefully that should keep the update from being reinstalled. Fun old hack to get windows to stop reinstalling bad patches automatically as soon as they're uninstalled. ;)
Kurt_Q 0 Reputation points

2026-09-13T02:46:04.2433333+00:00

Now the Copy - Paste problem has FIXED by ver.17932.20996C2R, just check for Office Update to get it

Answer 1

Kurt_Q 0

Now the Copy - Paste problem has FIXED by ver.17932.20996C2R, just check for Office Update to get it

Jose Sanchez 5 Reputation points

2026-09-13T03:07:35.7233333+00:00

That only applies to the CLICK to RUN versions, but thanks.

Answer 2

Scott Alber 0

This from Google AI worked for me on Windows 11 for my 2016 Excel. From Start menu, Run CMD. After CMD window opens copy and paste what is below and then hit enter.

"C:\Program Files\Common Files\Microsoft Shared\OFFICE16\Oarpmany.exe" /removereleaseinpatch "{90160000-0012-0000-1000-0000000FF1CE}" "{27882596-A8ED-4382-9C71-6CD2DD19F732}" "1033" "0"

When finished reboot computer. You may want to disable updates so Microsoft doesn't "fix" Excel again.

0 comments

Answer 3

Antonino Ingrassia 0

The only solution for Excel 2016 at the moment is to remove KB5002914 using Oarpmany.exe, the Office 2016 patch manager. Once KB5002914 is uninstalled, copy and paste in Excel 2016 works again.

0 comments

Answer 4

Jay1 Tran 615 Independent Advisor

Hi Policarpo,

Thank you for reaching out.

Over the past few days on the forum, several users have reported experiencing issues after installing the patch, and there is currently no official information from Microsoft on this matter.

I recommend uninstalling the patch as a temporary solution.

Below are some community posts discussing the same issue - one thread is in Spanish, please feel free to use translation tool for your convenience.

This issue is related to Microsoft’s software update. As a user, I do not have the necessary tools or permissions to resolve it. I recommend that you contact your IT department and submit a support ticket to Microsoft through the Microsoft 365 Admin Center. Additionally, you can report the problem in Excel by navigating to Help > Feedback > Report a Problem.

I will also monitor this issue and notify you promptly if there are any updates from Microsoft.

Additionally, please note that Office 2016 reached end of support on October 14, 2025. While the applications will continue to run, Microsoft no longer provides security updates, bug fixes, or technical support for Office 2016.

Kindly let me know when there are updates or if you need further assistance. Any updates you’re able to share would be really helpful. I appreciate your time and look forward to hearing how things are going!

Thank you for your time and patience.

MGmirkin 0 Reputation points

2026-09-10T00:06:49.79+00:00

"Additionally, please note that Office 2016 reached end of support on October 14, 2025. While the applications will continue to run, Microsoft no longer provides security updates, bug fixes, or technical support for Office 2016."

Except the ones that they just issued that break it, apparently? [sigh. eyeroll.]

Hopefully they eventually roll out a "fix to the fix" to fix the stuff they broke. :o\

And, yes, I just ran into this fun, happy, "un-uninstallable" update [under Win11's new "you can't just uninstall things you just installed anymore" rubric]. Made it impossible to 1) copy/pase, 2) Select and drag to fill/extend (which is what I need to do as part of my jobby job on the regular).

Had to roll back to a restore point, use the 'deprecated' "show/hide updates" tool [still works, somehow! :P ] to hide the suspected update (surprise surprise, I guessed right the first time exactly which one it was!), installed the rest, and now everything's working again.

That was a waste of an hour of my time at work, when I could have been getting actual work done.
Franco gobb 5 Reputation points

2026-09-10T21:05:55.5766667+00:00

Having the same issue with office 206 so I uninstalled it and installed office 2019 and this is now even more complex: the issue is still there but the option to remove kb5002914 is no longer available because office 2016 has been removed, apparently. waiting for a workaround thanks
Jay1 Tran 615 Reputation points Independent Advisor

2026-09-10T22:23:36.0333333+00:00

Hi Franco,

You will not get any help for your issue by adding to an old post. You must start a new thread using the "Ask a question" button at the top of this page to create a new Question and include the details for your specific problem.
Jay1 Tran 615 Reputation points Independent Advisor

2026-09-10T22:53:30.91+00:00

Hi Policarpo,

Have you had a chance to review the information provided? Any updates would be greatly appreciated.