A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
I purchased Microsoft Office 2024 from Amazon Yes, under Subscriptions I see Microsoft Office 2024
Thank you for letting me know.
If you haven't already, I’d suggest is to uninstall any existing Office apps on your Mac to avoid conflict:
- Here are the steps: https://support.microsoft.com/Microsoft-365-Activation-Licensing/how-to-remove-office-license-files-on-a-mac
Then, to reinstall Microsoft Office:
- Go to https://account.microsoft.com/services again.
- Sign in using the same Microsoft account linked to your license.
- Find your Microsoft Office 2024 and click the "Install".
- That will download the installer for the Office apps, just run it and follow the steps.
If the issue persists, please provide more details by answering my questions.
Let me know how it goes.
Thanks!