The more option is missing in my settings in Microsoft teams

Terri Kluesner 0 Reputation points
2026-09-09T19:32:26.07+00:00

I am trying to utilize Work IQ and the instructions say

To force it, click the three dots next to your photo, choose Settings and more, then Check for updates, and Teams updates while you keep working.

Microsoft Teams | Microsoft Teams for business | Settings | Other
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  1. AI answer

    2026-09-09T19:32:39.2466667+00:00

    If Settings and more is missing, use these supported paths in Teams to update or verify the app version:

    1. Open Teams.
    2. Go to Settings and more > Settings > About Teams.
    3. Under Version, check whether Update now appears.

    If the app is not updating automatically, these are the documented causes and workaround:

    1. Teams updates only when it is idle.
    2. The user must be signed in for updates to download.
    3. If Teams was installed in Program Files instead of the default location, it may not auto-update.
    4. The documented workaround is to install Teams in the default location: user\Appdata.
    5. To force Teams to check for updates, select the avatar in the upper-right corner of Teams, then select Check for updates.

    If the menu path in the instructions does not match what is visible, first confirm the installed version from Settings > About Teams and update from there if Update now is available.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. Lin v 1,200 Reputation points Independent Advisor
    2026-09-09T20:49:42.5133333+00:00

    Hi Terri,

    The "Settings and more" mentioned in the instructions may refer to the three-dot (...) menu next to your profile picture in Teams. If you're looking for an option specifically called "More", that may be the source of the confusion, as "Settings and more" refers to the menu itself.

    User's image

    Regarding the update, you may wish to try the methods suggested by the AI answer, as these are documented Microsoft procedures for checking and updating Teams. For reference: Find the version of Microsoft Teams you're using.

    In particular, you can go to Settings > About Teams and check the Version section to see whether an Update now option is available. If Teams is already up to date, it should indicate that you're running the latest version.

    If the issue persists, you could also consider uninstalling and reinstalling Teams. This can help rule out a client-side issue and will typically install the latest Teams version available to you.

    In case the issue continues after reinstalling Teams, you may wish to check with your IT administrator. Microsoft documents that Teams updates can be affected by how Teams is deployed within an organization, so your administrator may be able to determine whether your organization's deployment or update configuration is affecting the Teams client. For reference: Automatic update not working in Teams - Microsoft Teams | Microsoft Learn.

    Should your IT administrator find no issues with the deployment or configuration, they may contact Microsoft Support for further investigation.

    If you are unsure who your IT administrator is, you can refer to this official Microsoft guide for assistance: How do I find my Microsoft 365 admin? - Microsoft Support.

    I hope this information is helpful. Feel free to reply back if you have any questions.

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