Additional settings-related features and issues within Microsoft Teams for business
Hi Terri,
The "Settings and more" mentioned in the instructions may refer to the three-dot (...) menu next to your profile picture in Teams. If you're looking for an option specifically called "More", that may be the source of the confusion, as "Settings and more" refers to the menu itself.
Regarding the update, you may wish to try the methods suggested by the AI answer, as these are documented Microsoft procedures for checking and updating Teams. For reference: Find the version of Microsoft Teams you're using.
In particular, you can go to Settings > About Teams and check the Version section to see whether an Update now option is available. If Teams is already up to date, it should indicate that you're running the latest version.
If the issue persists, you could also consider uninstalling and reinstalling Teams. This can help rule out a client-side issue and will typically install the latest Teams version available to you.
In case the issue continues after reinstalling Teams, you may wish to check with your IT administrator. Microsoft documents that Teams updates can be affected by how Teams is deployed within an organization, so your administrator may be able to determine whether your organization's deployment or update configuration is affecting the Teams client. For reference: Automatic update not working in Teams - Microsoft Teams | Microsoft Learn.
Should your IT administrator find no issues with the deployment or configuration, they may contact Microsoft Support for further investigation.
If you are unsure who your IT administrator is, you can refer to this official Microsoft guide for assistance: How do I find my Microsoft 365 admin? - Microsoft Support.
I hope this information is helpful. Feel free to reply back if you have any questions.