user Macos device is entra joined and compliant device in intune still user is not able to access M365 app in browser

Megha Devrani 0 Reputation points
2026-09-09T09:51:50.2533333+00:00

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it shows that device is not compliant , but device is already compliant and even in portal also its showing compliance

Microsoft Security | Intune | Compliance
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  1. Rahul Jindal 11,721 Reputation points
    2026-09-09T10:53:49.3+00:00

    Looks like the browser is not sending device state information back to Entra ID for conditional access evaluation. If you notice in the log, it says device state is 'Unknown'. Which browser is the user trying to access corporate data from? Have you configured the settings to support SSO for browser based authentication?

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  2. Megha Devrani 0 Reputation points
    2026-09-09T10:57:16.6233333+00:00

    safari, edge and chrome

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