Microsoft Security | Intune | Compliance
Ensuring devices meet organizational security and compliance policies
safari, edge and chrome
user Macos device is entra joined and compliant device in intune still user is not able to access M365 app in browser
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 69%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Megha Devrani
0
Reputation points
it shows that device is not compliant , but device is already compliant and even in portal also its showing compliance
Microsoft Security | Intune | Compliance
2 answers
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 69%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
Rahul Jindal 11,721 Reputation points2026-09-09T10:53:49.3+00:00 Looks like the browser is not sending device state information back to Entra ID for conditional access evaluation. If you notice in the log, it says device state is 'Unknown'. Which browser is the user trying to access corporate data from? Have you configured the settings to support SSO for browser based authentication?
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Megha Devrani 0 Reputation points
2026-09-09T11:06:36.7066667+00:00 and this issue is occuring only for 2 Macos device
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