How to fix audio issues

Christian Brooks 0 Reputation points
2026-09-08T14:42:29.86+00:00

My HP laptop is currently having audio issues. The sound setting will not recognize/locate its own internal speakers for audio output. Someone please advise on how to troubleshoot this issue.

Windows for home | Other | Devices and drivers
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  1. DaveM121 928.6K Reputation points Independent Advisor
    2026-09-08T15:14:53.79+00:00

    1

    Right click your Start Button and open Device Manager.

    Expand the 'Sound, Video and Game Controllers' section.

    Please provide a screenshot of that full Device Manager window.

    2

    Click your Start Button, then just type msinfo and press Enter, please provide a screenshot of the resulting System Information window.

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