Microsoft Rewards glitch.

Chip Chip 0 Reputation points
2026-09-08T13:53:54.6166667+00:00

screenshot_1788875549

I haven't done the daily set on Microsoft Rewards at all, yet it shows as completed. This has happened to me twice now.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

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  1. Vikki-T 9,685 Reputation points Microsoft External Staff Moderator
    2026-09-09T06:34:20.0233333+00:00

    Hi Chip Chip,

    Thank you for including the screenshot. I can see why this would be confusing, especially since the three Daily Set cards are marked as completed even though you did not open or complete them.

    What stands out in the screenshot is that the two sections do not agree with each other: the activity cards show Completed, while the Your activity section still shows Daily Set 0/3.

    Could you please check whether your Rewards points or streak increased when this happened? Also, does the same completed status appear after signing in to the Rewards dashboard from another browser or device?

    Since this has already occurred twice, I recommend taking screenshots each time it happens and noting the date. If the incorrect status appears again or affects your points or streak, please submit those details through Microsoft Rewards Support so the Rewards team can review the account activity.

    Please note that this is a user-to-user support forum. Moderators and contributors, including external Microsoft employees, cannot access Rewards account data or make corrections to the backend system.

    I hope the issue does not affect your points or streak and that the Rewards team can help clarify what is happening. I know this isn't the news you were hoping for, but I wanted to make sure you got the most accurate information about your situation. Thank you so much for your understanding.   

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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  2. AI answer

    2026-09-08T13:54:10.9866667+00:00

    This can happen because of a temporary tracking or sync issue in Microsoft Rewards.

    Checks that are supported by Microsoft Rewards guidance:

    1. Verify the Daily Set details pane and confirm whether all three activities are marked completed there.
    2. Check the same Daily Set in another browser or in the Bing app to see whether the completed state is consistent across platforms.
    3. If it appears completed only in one place, clear the Bing site data in Edge:
      • Edge Settings > Privacy, search, and services > Cookies > See all cookies and site data
      • Search for Bing, expand it, and delete the related cookies.
    4. Make sure the correct Microsoft account is signed in, because Rewards can behave differently if a different account is being used.
    5. Avoid using a VPN or devices with a different time zone, since Rewards streak and activity tracking can be affected by those conditions.

    If the issue keeps happening, submit a case to Microsoft Rewards Support so the account activity can be reviewed:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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