cant uninstall google play

lynda Baggley 0 Reputation points
2026-09-08T13:22:44.59+00:00

cant uninstall google play on programmes on my windows 11 pc.

Windows for home | Windows 11 | Settings
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  1. AI answer

    2026-09-08T13:23:03.9366667+00:00

    If Google Play appears in Settings > Apps > Installed apps but will not uninstall, try these Windows 11 steps in order:

    1. Restart the PC
      • Go to Start > Power > Restart.
    2. Try uninstalling from Settings again
      • Go to Start > Settings > Apps > Installed apps.
      • Find Google Play and select Uninstall.
    3. Check for Advanced options
      • In Start > Settings > Apps > Installed apps, select the app.
      • Open Advanced options.
      • Select Repair first.
      • If that does not help, select Reset.
      • Then try Uninstall again.
      • Note: not all desktop apps support Repair or Reset.
    4. If uninstall is blocked because the install or uninstall data is corrupted, use the Program Install and Uninstall troubleshooter
      • Download the troubleshooter.
      • Open or run it.
      • Choose the uninstall path and follow the prompts.
      • This can fix corrupted registry keys, incomplete uninstall data, and cases where Windows blocks removal through Add or Remove Programs.
    5. If this is actually an Android/mobile app entry
      • On Windows 11, mobile apps are tied to Windows Subsystem for Android™.
      • To remove one mobile app: go to Start > Settings > Apps > Apps & features, find the mobile app, then select More > Uninstall.
      • If needed, uninstall Windows Subsystem for Android™ from Start > Settings > Apps > Apps & features. This also removes the Amazon Appstore and all mobile apps.
      • Warning: uninstalling the subsystem removes all mobile apps on the PC.

    If the app is suspicious or unwanted software, run a Windows Security scan before removing it.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. David-M 125K Reputation points Independent Advisor
    2026-09-08T14:02:10.9566667+00:00

    Hi. I'm David, and I'm happy to help you.

    Since the Android Google Play Store isn't natively available on Windows as a standard desktop program, I need to identify what was actually installed on your system.

    To be able to assist you better, please clarify the following:

    • Are you trying to remove Google Play Games, or is it a Chrome browser shortcut?
    • Where exactly does it appear? In the "Installed Apps" list in Windows Settings, in the classic Control Panel, or within the browser itself at edge://apps (or chrome://apps)?
    • What exactly happens when you click to uninstall? Does the button turn gray, does an error message or code appear on the screen, or does the installer simply close without doing anything?
    • Do you recall downloading this program from the official Google website, or did it appear on your computer on its own after you installed another application?

    Looking forward to your reply.

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