Why not receiving no emails since end of August no response too what’s wrong not locked out!

Question

Why not receiving no emails since end of August no response too what’s wrong not locked out!

Jeremy Faulkner 0

No emails since start of September what happened?nothing period not any mail of any kind

Hornblower409 14,425 Reputation points

2026-09-09T01:31:03.6166667+00:00

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1 answer

Your answer

Hornblower409 14,425 Reputation points

2026-09-09T01:31:03.6166667+00:00

If the AI Answer did not solve your problem:

Click the [No] button on the "Was this answer helpful?" or "Did this solve your problem?" bar under the answer. If there is a [Reject] button visible, click that too. This may get a human forum user to respond to your question. But human participation remains voluntary. Community members and moderators answer only those question they choose to engage with.

If that does not get you a human response, type "Not Solved" in the "Add Comment" box below and then click the [Add Comment] button. I will try to offer some suggestions on what you can do next.

Answer 1

For Outlook.com, this usually means the mailbox is filtering, forwarding, sorting, or storage is blocking delivery rather than Outlook itself.

Try these checks in Outlook.com on the web:

Check storage first. If Microsoft cloud storage is full, Outlook.com cannot send or receive email, and messages sent while storage was full are bounced back to the sender and are unrecoverable.
Check Junk Email, Deleted Items, Archive, and any custom folders.
If Focused Inbox is on, check the Other tab.
Restore the message list to date order: Filter > Sort > Date.
Check whether email forwarding is enabled.
Check for mail rules that might move or hide messages.
Review Junk Email settings and blocked senders. If a message is in Junk but should not be, mark it as not junk.
Send a test message from another email account. If the sender gets a bounce or non-delivery report, that helps identify whether delivery is being rejected.
If a device is the only one affected, removing the partnership between the mobile device and the mailbox can fix sync issues. Since no mail is arriving at all, verify the mailbox directly in Outlook.com first.

If none of those checks finds the missing mail, use Outlook.com support from within Outlook.com: select Help, search for the issue, then under Still need help? select Yes to reach support options.

Reinstalling Outlook does not fix a mailbox-side delivery problem.