Need to get a pop in my windows 11 system

Jack Sutz 0 Reputation points
2026-09-07T20:37:31.0066667+00:00

I added outlook 365 to a new computer and wish to add it to my old outlook. I have a pop address on the old one but the new one doesn't support that pop. How can I get a pop with the new system?

Outlook | Windows | New Outlook for Windows | For home
0 comments

2 answers

Sort by: Oldest
Most helpful Newest Oldest

  1. AI answer

    2026-09-07T20:37:45.32+00:00

    New Outlook for Windows does not support POP in the traditional way. The practical way to keep using a POP account on Windows 11 is to switch to Classic Outlook.

    Steps:

    1. Open New Outlook.
    2. In the top-right corner, turn off the New Outlook toggle.
    3. Outlook restarts in Classic Outlook.
    4. In Classic Outlook, go to File > Add Account.
    5. If automatic setup does not work, select Advanced options > Let me set up my account manually > Connect.
    6. Choose POP or IMAP and enter the mail provider’s server settings.

    Important details:

    • A POP account can be added in Classic Outlook, not New Outlook.
    • If the old computer used POP, the mail is typically stored locally in a .pst file.
    • To bring old mail to the new computer, copy the .pst file from the old PC, then in Classic Outlook open it on the new PC.
    • Common PST location on Windows 11: drive:\Users\<username>\Documents\Outlook Files
    • Moving the PST transfers old mail data, but does not transfer the account settings. The POP account still needs to be set up on the new PC.

    If the New Outlook toggle is missing, a Microsoft Q&A answer indicates reinstalling or enabling Classic Outlook may be required before adding the POP account.

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

  2. Vikki-T 9,585 Reputation points Microsoft External Staff Moderator
    2026-09-08T06:42:09.7066667+00:00

    Hi Jack Sutz,

    The current version of new Outlook for Windows supports accounts that connect through POP. Please open new Outlook, select Settings > Accounts > Your accounts > Add account, enter the POP email address, and follow the prompts.

    If Outlook cannot configure the account automatically, please check with your email provider for the correct POP and SMTP server names, port numbers, encryption settings, and whether an app password is required.

    You can find Microsoft’s setup guidance here: Add an email account to Outlook for Windows

    If you also need the messages stored on the old computer, that is a separate step. POP mail may be stored locally in an Outlook Data File (.pst). Copying that file can preserve the old Outlook data, but it will not transfer the POP account settings, so the account still needs to be added on the new computer. Please check out this guideline Find and transfer Outlook data files from one computer to another

    Could you let me know which email provider hosts the POP account and whether you only need to add the account or also transfer the old messages? Thank you so much for your understanding.   

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.