Cannot connect to Gmail or Google calendar but Edge and other functions working properly

Jon Holmlund 0 Reputation points
2026-09-07T15:08:23.31+00:00

I cannot connect to Gmail or my Google calendar on the web. This is new this morning, after MS installed further updates to MS365 and Office. Edge is otherwise working properly. But when I try to re-connect to Google on the web, I get a "connection interrupted" message and "calendar.google.com took too long to respond." The issue is not with my ISP or router, I am sure. I do not use a VPN. I have 365 and Office for home use.

Microsoft Edge | Other | Windows 11
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  1. Emma1-N 11,865 Reputation points Microsoft External Staff Moderator
    2026-09-08T00:03:10.37+00:00

    Welcome Jon Holmlund,

    Thank you for posting. Since other websites are working in Microsoft Edge and the problem appears to affect Google services specifically, I'd like to narrow down the cause before suggesting more advanced troubleshooting. 

    • Does Gmail and Google Calendar open successfully in another browser such as Chrome or Firefox on the same PC? 
    • If you open an InPrivate window in Edge (press Ctrl + Shift + N), can you access gmail.com and calendar.google.com there? 
    • Are you receiving the same error when using a different network, such as a mobile hotspot? 

    In the meantime, please try these quick checks: 

    Step 1: Open Edge and go to Settings > Privacy, search, and services > Clear browsing data > Choose what to clear. Select Cached images and files and Cookies and other site data, then click Clear now 

    Step 2: Open "Command Prompt" as Administrator and run: ipconfig /flushdns  

    Step 3: Then restart Edge and test Google again. 

    Step 4: In Edge, go to Settings > System and performance and temporarily turn off Use graphics acceleration when available. Restart Edge and test Gmail and Google Calendar. 

    If the answer is helpful, please click "Yes". If you have extra questions about this answer, please click "Comment".   

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.  

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