how to get outlook to sync across computer, phone and ipad

Question

how to get outlook to sync across computer, phone and ipad

Maureen Herwood 0

I just bought a new pc and had data transferred but outlook calendar is not syncing across devices, ie on new computer

Hornblower409 14,425 Reputation points

2026-09-07T23:46:55.3766667+00:00

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Your answer

Hornblower409 14,425 Reputation points

2026-09-07T23:46:55.3766667+00:00

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Answer 1

For Outlook calendar, contacts, and mail to sync across a PC, phone, and iPad, the account must be added as an Exchange/Outlook.com account. If it was added as IMAP or POP, only email syncs; calendar and contacts do not.

For the new PC:

Open Outlook and verify which account type is being used.
If the account is Outlook.com or Microsoft 365, add it as that account type so Outlook can sync calendar, contacts, tasks, and notes automatically.
If the account on the PC is only IMAP/POP, that explains why the calendar is not appearing on the new computer.

For the phone and iPad:

In the Outlook app, open Calendar and tap the three lines in the upper-left.
Under the email accounts list, make sure Calendar is selected for the account.
If the email address does not appear there, the account is not set up using Exchange ActiveSync. Delete and re-add it, making sure not to use IMAP.

If using the Outlook mobile app and sync is still failing:

Go to Settings in Outlook mobile.
Tap the account that is not syncing.
Tap Reset Account.
If that does not fix it, go back to the same account and choose Delete Account > Delete From This Device.
Re-add the account in Outlook for iOS or Outlook for Android.

If the account syncs on mobile but not on the new PC:

Set up the same email account in Outlook on the PC using the Exchange protocol.
Verify it by sending a test email and creating a test calendar event.
Close Outlook.
Restart the PC.
Open Outlook again and confirm the test event appears.
Then check the phone/iPad to confirm the same event syncs there.

Important limitation:

Exchange and Outlook.com accounts sync mail, contacts, calendar, tasks, and notes.
IMAP and POP accounts sync email only.

If calendar events were created only in a local Outlook data file on the old PC, they will not automatically appear on other devices unless they are in an Exchange/Outlook.com mailbox.