sill not working

Steven Cowan 0 Reputation points
2026-09-05T07:05:34.2966667+00:00

so i am stumped every thing is working ecept my audio to my pc is not working at all not even pulling up on the output device part i dont know what to do at all i am using playstation brand headset

[Moved from Nuance | Other]

Windows for home | Other | Devices and drivers
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  1. Haytham-C 5,130 Reputation points Microsoft External Staff Moderator
    2026-09-05T20:55:44.8133333+00:00

    Hello Steven Cowan

    I understand that audio is not working on your PC right now, please try these steps to see if it fixes:

    1. Run the Audio troubleshooters:
    • Open windows settings (Windows + I) > System > Troubleshoot > Other troubleshooters > Run the audio troubleshooters
    1. Check to see if your PC recognized your headset:
    • Open Device manager (Windows + X) > click Audio inputs and outputs and look for your headset name to see if it present
    • If not, click View > Show hidden devices
    1. Check Windows Audio service:
    • Open Run dialogue (Windows + R) > input services.msc > Enter > Look for Windows Audio and Windows Audio Endpoint Builder and make sure status is running, if the status shows different, right click it then choose Start
    1. Update your Driver:
    • Open Device Manager (Windows + X) > Sound, video and game controllers
    • Right-click your audio device/headset if showing
    • Update driver

    You can also refer to this guide here since you're using a playstation headset: https://www.playstation.com/en-us/support/hardware/troubleshoot-playstation-wireless-headsets-/
    (The article above is a non-Microsoft website that appears to have accurate information. However, please be cautious of ads on the site).


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