my outlook isn't working & i need help

zafar Imran 0 Reputation points
2026-09-03T10:44:05.5366667+00:00

my email isn't working at all. Usually, it was working fine with my 4 emails but now none of them are working. I've to keep those email open on web pages which isn't what I was looking for. PLEASE HELP

Outlook | Web | Outlook.com | Email
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  1. zafar Imran 0 Reputation points
    2026-09-04T08:50:36.58+00:00

    I need a live person to help me. I've tried several times on the "repair" you have mentioned, but are totally useless. Can you arrange someone to help me.

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  2. Kai-H 26,125 Reputation points Microsoft External Staff Moderator
    2026-09-04T08:45:36.98+00:00

    Hi, zafar Imran

    I’m sorry you’re dealing with this. Since all four accounts still work in webmail, the accounts themselves are likely fine, and the problem is probably with the Outlook app or its local profile.

    Please try these steps:

    In Outlook, check the bottom of the window. If it says Working Offline, select Send/Receive, then turn off Work Offline.

    Select File > Account Settings > Account Settings. Choose each account, select Repair, follow the prompts, and restart Outlook. Repair an Outlook profile

    If all accounts still fail, create a fresh Outlook profile. Close Outlook, open Control Panel > Mail > Show Profiles > Add, then add one email account first and test it.

    For Gmail, Yahoo, or iCloud accounts, check whether the provider requires you to sign in again or use an app password. Troubleshoot Outlook email setup

    Please also tell us error Outlook displays.

    Thank you for your patience in reading, I hope this information has been helpful to you. 


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