not able to use Microsoft tools example power point word in my iMac

Question

not able to use Microsoft tools example power point word in my iMac

SRIKALYANI M 0

I am unable to use Microsoft Office applications such as PowerPoint and Word on my iMac because Microsoft Office is not activated. The applications are opening in Read-only mode, preventing me from creating or editing documents. I need assistance activating Microsoft Office or recovering my existing Microsoft 365 license. not able to do payment also

0 comments

1 answer

Your answer

Answer 1

Hello @SRIKALYANI M

Read-only mode normally means Office is installed but doesn't currently have a valid activation/license.

Since this appears to be an Education account, first sign in to Microsoft 365 using your school/university account and check whether your institution still provides a Microsoft 365 license that includes the desktop Office applications. Some Education licenses provide web apps only.

On the iMac, open Word → Sign Out, close all Office applications, reopen Word, and sign in using the same account that owns the license. Microsoft also provides a Mac license-removal tool if an old or incorrect Office license is cached.

If your school no longer assigns you a desktop-app license and you're unable to purchase one, you can still use Word, Excel, and PowerPoint for the web with an eligible Microsoft account, although they have fewer features than the desktop applications.

If you share the exact activation message shown under Word → About Word/Account, we can narrow down whether this is an account, license-assignment, or cached-activation issue.

Help make this community better for everyone: if this answer resolved your issue, please accept it or upvote it. If not, share more details in a comment so we can continue the discussion and find the right solution.