Outlook brings up email from June and it's now September 1, 2026

Susan March 0 Reputation points
2026-09-02T00:47:43.7866667+00:00

When I open Outlook to read my email the date that is shown isn't the current date. The date that shows up is sometime in June. I have not altered any settings or done anything to change receiving the newest email first. If I want to see email from today I have to type September 1, 2026 in the search bar.

Please tell me how I can receive the newest email at the top of my email list and not be back in June. Please help me fix this problem. This only happens on my MAC and not on my phone. Email on my phone works as it should with the newest email first.

Thanks,

S.

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. AI answer

    2026-09-02T00:48:00.8566667+00:00

    This is usually a sorting or view issue in Outlook for Mac, especially if mail is no longer being arranged by date.

    Try these steps on the Mac:

    1. In Outlook, go to View.
    2. Select Arrange By.
    3. Choose Date Received.

    If messages are still grouped in a way that makes older mail appear first, also turn off Conversation View from the View menu and check the message list again.

    If the mailbox is showing messages but not in the expected order, sorting by the message date should restore the newest messages to the top. In Outlook views, selecting the date-related column or arranging by Date Received is the relevant setting.

    If the issue continues only on the Mac, the Outlook view on that device has likely changed, while the mailbox itself is still receiving current mail correctly, which matches the fact that the phone shows the newest messages normally.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. Thomas4-N 21,530 Reputation points Microsoft External Staff Moderator
    2026-09-03T08:46:48.3366667+00:00

    Hello Susan March,

    In Legacy Outlook for Mac, please open View > Arrange By > Date Received, then make sure the order is Newest on Top, not Oldest on Top.

    If June messages still appear first, clear any active search or filter and check the Inbox again.

    Also, Legacy Outlook for Mac will stop working with Exchange Online mailboxes starting in October 2026, so consider switching off the Legacy Outlook toggle once this is resolved.

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