How can I update my window 10

yebelay Messelu 0 Reputation points
2026-09-01T18:55:05.41+00:00

I was trying to update my window 10 but it says error Code 80072EFE

could you please help me?

Windows for home | Windows 10 | Windows update
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  1. John Jefferson Doyon 86,980 Reputation points Independent Advisor
    2026-09-01T19:42:55.81+00:00

    Hi, @yebelay Messelu

    Error 80072EFE usually means Windows Update cannot maintain a connection to Microsoft's update servers.

    If you haven't tried anything yet, please try these first:

    • Restart the PC and your modem/router.
    • Temporarily disconnect any VPN or proxy if you use one.
    • Make sure the date, time, and time zone on the PC are correct.
    • Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Windows Update, then run the troubleshooter.

    After that, check for updates again.

    If the error still appears, to help narrow down the issue:

    1. Press Windows + R, type winver and press Enter. What version and OS build does it show?
    2. Can you browse websites normally on this PC?
    3. Did Windows Update work previously, and did anything change before this error started?

    Click "Add comment" to let me know.

    Thanks!

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  2. AI answer

    2026-09-01T18:55:34.1733333+00:00

    Error 0x80072EFE usually means Windows Update cannot maintain a connection to the update servers. Common causes include network, proxy, TLS, or cipher suite configuration issues.

    Try these steps in order:

    1. Check the internet connection
      • Go to Start > Settings > Network & Internet > Wi-Fi.
      • Confirm the PC is connected. If needed, reconnect to Wi‑Fi or Ethernet.
    2. Run the Windows Update troubleshooter
      • Go to Start > Settings > Update & Security > Troubleshoot > Additional troubleshooters.
      • Select Windows Update and run the troubleshooter.
    3. Temporarily disable antivirus or firewall
      • Open the antivirus or firewall app from the Start menu.
      • Look for an option to disable or pause protection temporarily.
      • Try Windows Update again.
      • Re-enable protection after the test.
    4. Restart the Windows Update service
      • Press Win + R, type services.msc, and press Enter.
      • Find Windows Update.
      • If needed, open Properties, set Startup type to Automatic, and click Start.
      • Restart the PC, then go to Settings > Update & Security > Windows Update > Check for updates.
    5. If the error still continues, check cipher suite configuration
      • This applies if network checks did not help.
      • Important: editing the registry is risky and incorrect changes can affect secure connections.
      • Open Regedit and go to: HKLM\SOFTWARE\Policies\Microsoft\Cryptography\Configuration\SSL\00010002
      • Verify that at least one of these cipher suites exists:
        • TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384
        • TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA256
      • If they are present but low in the list, move them higher in the order.
      • Restart the computer after making changes.
      • Then open Settings > Update & Security > Windows Update and select Check for updates.
    6. For general update issues
      • Disconnect nonessential external hardware such as USB drives, printers, and scanners.
      • If non-Microsoft antivirus is installed, uninstalling it temporarily can help with upgrade/update problems.
    AI-generated content may be incorrect. Read our transparency notes for more information.

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