I tried updating my Laptop is not working and also also I don't have a USB to update it, please how can it be updated

Philip Nti Buckman 0 Reputation points
2026-08-29T23:27:18.12+00:00

The problem is that whenever I update, it is not working. I have tried several times is still doesn't work, whether troubleshooter nor updating it on on windows is still dont allow and also I dont have the USB to update the version of it. Please, how can you help me with it

System Center Operations Manager

Windows for home | Other | Windows update
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  1. Lucus-V 12,525 Reputation points Microsoft External Staff Moderator
    2026-08-30T16:12:16.63+00:00

    Hi Philip Nti Buckman,

    To help narrow this down, could you please provide a few more details?

    • Are you using Windows 10 or Windows 11?
    • What happens when the update fails? Does it stop at a certain percentage, restart, or display an error message?
    • Do you see an error code (for example, 0x80070005 or similar)?
    • Is your laptop still able to start and load Windows normally?
    • How much free space is available on your system drive (C:)?

    You mentioned you do not have a USB drive. That's okay, as many update and repair options can be performed directly from Windows without a USB.

    Once you provide the Windows version and any error code or screenshot of the failure, we can suggest more specific troubleshooting steps.

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  2. AI answer

    2026-08-29T23:27:39.2566667+00:00

    Start with the built-in Windows Update troubleshooter, then check storage, drivers, and retry the update.

    1. Back up personal files first. Updates and repair steps can fail, so protect important files before continuing.
    2. Run the Windows Update troubleshooter.
      • Windows 11: Start > Settings > System > Troubleshoot > Other troubleshooters > Windows Update > Run
      • Windows 10: Start > Settings > Update & Security > Troubleshoot > Additional troubleshooters > Windows Update > Run the troubleshooter
    3. Make sure there is enough free disk space. Windows requires at least 16 GB free for a 32-bit OS or 20 GB for a 64-bit OS to upgrade. If storage is low, free up space and try again.
    4. Update third-party drivers if any hardware was added recently. Get the latest drivers from the hardware manufacturer, then try Windows Update again.
    5. Run Windows Update again.
      • Windows 11: Start > Settings > Windows Update > Check for updates
      • Windows 10: Start > Settings > Update & Security > Windows Update > Check for updates
    6. Restart the laptop after updates install: Start > Power > Update and restart or Update and shut down.

    If the update still fails and the Windows version is very old, normal update methods can fail. In that case, the supported path in the provided guidance is an in-place upgrade using a Windows ISO, which does not require a USB. The accepted guidance for older Windows 10 versions is to download the latest Windows 10 ISO with the Media Creation Tool, then in File Explorer open the ISO and run Setup.exe. That process is described as keeping personal files, settings, and installed apps when the correct option is selected.

    Before running that upgrade path:

    • Disconnect from the internet
    • Disconnect external devices except mouse/keyboard
    • Temporarily disable third-party antivirus
    • In the installer, select the option to keep files and apps

    If a specific error code appears, the next steps depend on that code. For example:

    • 0x80070005: check administrator access and temporarily disable antivirus/firewall
    • 0x800f0922 or 0x8007000E: free disk space
    • 0x80246007: stop the Windows Update service, clear C:\Windows\SoftwareDistribution, start the service again, then rerun the troubleshooter

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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