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I used to play minecraft with my cousin during covid, at the time I was around 10 and she made a family group that way I could play with her. Since then I have lost all contact to her and my account is still unable to leave the family group. I want to play games with my friends but I cannot. I've tried finding her new contacts but nothing has worked. Please help me.
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
Hello, thank you for reaching out.
Unfortunately, only the Organizer of the family group can add or remove members (for both adult/child accounts).
For reference, see
How to leave a Microsoft family group
Try to get her contact details through any friends or neighbors you remember. Ask her to sign in to the Microsoft Family Safety settings page with her Microsoft account and remove your account from the family group.
If you are unable to get in touch with her, you may need to create a new Microsoft account.