MS Forms Link in Facebook post are not working

ACallisto 21 Reputation points
2026-08-25T04:06:25.7633333+00:00

I have created a MS form and when I edit a post in facebook to include the link it doesnt work

Microsoft 365 and Office | Microsoft Forms | For home
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  1. AI answer

    2026-08-25T04:06:38.0866667+00:00

    Use the response link generated from the form, not the browser address bar or a collaborate link.

    1. Open the form in Microsoft Forms.
    2. Select Collect responses.
    3. Set who can respond:
      • Anyone can respond for a public Facebook audience.
      • If that option is not available, it is only available in supported account types and may require a school or work account setting.
    4. Select Copy link and paste that link into the Facebook post.
    5. If the link is long, turn on Shorten URL and use the shorter link instead.
    6. If Facebook still does not open it correctly, share the form with a QR code or Embed it on a webpage and post that instead.

    Important checks:

    • Do not use the Collaborate or duplicate link for respondents.
    • If the form is intended for people outside an organization, internal-only response settings will block access.
    • Social media sharing from Forms is only available for a personal Microsoft account.
    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. Norah-L 10,490 Reputation points Microsoft External Staff Moderator
    2026-08-25T08:35:03.7433333+00:00

    Hello ACallisto,

    I understand the form link stops working when you add it by editing an existing Facebook post. This may be related to Facebook’s handling of edited links rather than the form itself.

    First, open the link directly in a private or incognito browser window. If the form opens there, try these steps:

    1. Try posting from a web browser if you previously used the Facebook app, or vice versa.
    2. Clear the Facebook app/browser cache, then sign out and back in.
    3. As a quick test, please create a new Facebook post, set the audience to Only me, and paste the Forms link into it. Then select the link to confirm whether the form opens correctly. This will help determine whether the issue occurs only when editing an existing post.
    4. Paste the complete link, including https:// on a separate line and wait for Facebook to recognize it before publishing.
    5. If the link still does not work, use Facebook’s Sharing Debugger, select Debug, and then Scrape Again to refresh Facebook’s stored link information. (Disclaimer: The attached link above is not a Microsoft website, it is the official site of Facebook)

    If the issue continues, could you also clarify what happens when the link is selected: nothing happens, an error appears, or the form page opens incorrectly?

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