Power Point is not opening

Rani JRD 0 Reputation points
2026-08-19T06:15:45.1733333+00:00

Hello I'm not able to open my power point showing error

Microsoft 365 and Office | PowerPoint | Other | Windows
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  1. DaveM121 928.6K Reputation points Independent Advisor
    2026-08-19T06:53:37.61+00:00

    1

    Are all the other Office apps like Word and Excel working correctly?

    2

    In PowerPoint, is this problem only affecting one PowerPoint presentation file or will the PowerPoint app just not open, and if so, what error is indicated when you try to open PowerPoint.

    If the error you see is a popup dialog with a 'Repair Now' button and that option is not resolving the problem, then the best option is to perform an online repair of the Office apps.

    Before performing this process, please log into your Microsoft account on this link (https://account.microsoft.com/services/) and check to ensure your Office licence or Microsoft 365 subscription is listed correctly on your account.

    Open the Settings App (gear icon on your Start Menu)

    Go to Apps, then scroll down to find Microsoft Office

    Select that and choose Modify - Online Repair

    That should fix any issues with your Office Installation.

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  2. AI answer

    2026-08-19T06:16:03.7766667+00:00

    Try these steps in order:

    1. If the error says "Can't read file" or "Presentation cannot be opened", the file may be blocked by Microsoft 365:
      • Open File Explorer.
      • Find the PowerPoint file.
      • Right-click it and select Properties.
      • If Unblock appears near the bottom, select Unblock > Apply > OK.
      • Try opening the file again.
    2. If PowerPoint says it can't open this file, try opening another copy of the file.
      • If it came from email, ask for the file to be sent again.
      • If it came from a disk or external source, try another copy.
      • This can indicate a file format problem or file corruption.
    3. If the file is very old, check whether it is a PowerPoint 95 file.
      • PowerPoint 2007 and later cannot open presentations saved as PowerPoint 95.
      • Open the file in PowerPoint 2003, 2002, 2000, or 97.
      • Select File > Save As.
      • In Save as type, choose Presentation (*.ppt), then save it.
      • Open the new file in a newer PowerPoint version.
    4. If PowerPoint itself is not opening or is hanging, start it in Safe Mode to check for add-in problems:
      • Press Start and type powerpnt /safe.
      • If PowerPoint opens in Safe Mode, go to File > Options > Add-Ins.
      • Select COM Add-ins > Go.
      • Clear the add-in checkboxes, select OK, and restart PowerPoint.
      • Re-enable add-ins one at a time to find the one causing the issue.
    5. Repair Office if PowerPoint still does not open:
      • Close all Office apps.
      • Open Control Panel > Programs and Features.
      • Right-click Microsoft Office or Microsoft 365.
      • Select Change > Repair.
    6. If the error specifically says "PowerPoint could not open the file" or "No text converter", that usually indicates file corruption. Use the repair guidance in Open a document after a file corruption.

    If the problem is only with one presentation, focus on file unblock/corruption steps. If PowerPoint itself will not launch, focus on Safe Mode, add-ins, and Office repair.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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