For the second time, my excel does not open. Please supply a phone number to call.

Robert Safren 0 Reputation points
2026-08-18T15:36:19.36+00:00

My excel has disappeared for the second time. Please supply a phone number for tech support.

Microsoft 365 and Office | Excel | For home | Other
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  1. GsN5034 - IA 76,465 Reputation points Independent Advisor
    2026-08-18T16:34:29.2766667+00:00

    Hello, thank you for reaching out to Microsoft Q&A.

    1. May I please know if you get any error code or message when launching the Excel app, or does the app not respond at all?
    2. Do other apps like Word or PowerPoint work normally?

    If the program is missing,

    Open the Run dialog box - click the Windows + R key,

    type excel /safe and click Ok.

    See if the program works.

    Alternatively, you can try repairing Office applications -

    • Run the Office "Online Repair".

    Repair an Office application

    Let me know if you still need more help.

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  2. AI answer

    2026-08-18T15:36:33.62+00:00

    For Excel for home, use Microsoft Support to request help through Get Help on the web or Get Help in Windows. Microsoft support availability depends on the product and whether it is for home or business use.

    For the Excel issue itself, the supported next steps are:

    1. Try an Online Repair of Office.
    2. If Excel still opens to a blank screen or does not open, turn off add-ins one at a time:
      • In Excel, go to File > Options > Add-Ins.
      • In Manage, select COM Add-Ins > Go.
      • Clear one add-in, select OK, and restart Excel.
      • Repeat for each COM add-in.
      • If needed, repeat the same process with Excel Add-Ins.
    3. If the problem continues, contact Microsoft Support for additional troubleshooting help.
    AI-generated content may be incorrect. Read our transparency notes for more information.

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