About background colors in Teams

Wilson Kara 0 Reputation points
2026-08-17T05:44:20.3733333+00:00

In the app version of Teams, I specified the background color in "What is the background color?" from the video > the device > settings.

The virtual background is no longer functioning properly due to the influence of the real background.

How do I turn off this setting?

You can select a different color on the settings screen, but there is no button to turn it off. (Teams in the browser does not reflect this setting.) ）

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Change backgrounds
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  1. BabybooHN 1,710 Reputation points Independent Advisor
    2026-08-17T06:25:25.5+00:00

    Dear @Wilson Kara

    I understand that after setting a specific background color for the green screen feature in the Teams desktop app, it is interfering with your virtual background, and you are unable to turn it off due to the missing reset button. The background color setting you configured is the Green Screen feature. When enabled, Teams expects a solid-color backdrop behind you to improve background blending. If your actual background color changes or doesn't match the selected shade, virtual backgrounds will glitch or fail to render properly.

    Because the Teams desktop app currently lacks an explicit "Off" or "Reset" toggle for the green screen color picker once a color is sampled, you can disable the feature entirely by following these steps:

    How to Turn Off the Green Screen Setting

    • Before or during a meeting, go to your pre-join screen or the meeting toolbar and select Effects and avatars (or More actions > Video effects).
    • Scroll down to the bottom of the Video effects pane and locate Green Screen Settings (or navigate to Settings > Devices > Green screen). Please refer to this document: Use a green screen in Microsoft Teams
    • Toggle the switch for Green screen to Off.

    Once the Green Screen toggle is turned Off, Teams will revert to its standard AI background segmentation, and your regular Virtual Backgrounds (blur or custom images) will function normally without relying on a backdrop color match. (Note: As you observed, Teams on the web does not currently support the hardware-based green screen color sampler, which is why the issue does not replicate in your browser.)

    For official guidance on managing video effects and backdrop requirements, you can refer to Microsoft's documentation: Change your background in Microsoft Teams meetings.

    Please let me know if turning off the toggle resolves the issue for you.

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  2. AI answer

    2026-08-17T05:44:31.6966667+00:00

    That setting is the Green Screen feature in Teams. To turn it off:

    1. In Teams, select Settings and more > Settings.
    2. Select Devices.
    3. In Video, turn the Green Screen toggle Off.

    If the background color was configured from the meeting pre-join screen, it can also be changed there:

    1. Join a meeting in Teams.
    2. On the pre-join screen, turn the camera on.
    3. Select Effects and avatars > More video effects > Green screen settings.
    4. In Devices > Video, turn the Green Screen toggle Off.

    If the goal is to keep background effects but improve detection, Teams allows selecting a different detected color with the color dropper. If the goal is to stop the feature completely, the toggle in Settings > Devices > Video is the control to disable it.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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