Microsoft not working, need help.

Betty Rosales 0 Reputation points
2026-08-17T00:56:53.87+00:00

My Microsoft 365 is not working and I need help. I am not tech savvy, please help.

Microsoft 365 and Office | Microsoft Forms | For home
0 comments No comments

2 answers

Sort by: Most helpful
  1. Estrella721 45,810 Reputation points Independent Advisor
    2026-08-17T01:33:31.1433333+00:00

    Hi,

    When you say your Microsoft 365 is not working, could you please describe the specific issue? Are you receiving any error messages?

    Are you using a Mac or Windows computer? If you are using a Mac, what version of macOS are you currently running?

    Please also go to: https://account.microsoft.com/services

    Can you confirm whether your Microsoft 365 subscription appears there and is listed as active?

    Was this answer helpful?

    0 comments No comments

  2. Betty Rosales 0 Reputation points
    2026-08-17T01:03:44.21+00:00

    Waiting for community response.

    Was this answer helpful?

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.