Zip file invalid extension for upload here of CBS.zip
Microsoft Store app error
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Bill Pellegrini
40
Reputation points
Trying to install Sticky Notes app.
Unable to open Microsoft Store app for installation
I then go to https://apps.microsoft.com/detail/9nblggh4qghw?launch=true&mode=full&hl=en-US&gl=US&ocid=bingwebsearch to download app. When I select download link, Microsoft Store app attempts to open for installation but. after some time, app returns error message.
Windows for home | Windows 11 | Microsoft Store
5 answers
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Bill Pellegrini 40 Reputation points
2026-08-16T14:03:33.4633333+00:00 -
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Ramesh Srinivasan 84,090 Reputation points Independent Advisor2026-08-16T14:07:12.44+00:00 The Sticky Notes page says "Signing in". Were you able to complete the sign-in? If so, we can solely focus on the next issue, which is Microsoft Store.
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Bill Pellegrini 40 Reputation points
2026-08-16T14:09:57.4766667+00:00 No. Sticky Notes still trying to sign in.
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Ramesh Srinivasan 84,090 Reputation points Independent Advisor
2026-08-16T14:12:20.4433333+00:00
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Bill Pellegrini 40 Reputation points
2026-08-16T13:39:23.1366667+00:00 Ramesh, cannot open Store app.
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Ramesh Srinivasan 84,090 Reputation points Independent Advisor
2026-08-16T13:41:05.6733333+00:00 Hi Bill,
I wonder if you have tried the suggestion in my previous post.
Please see https://learn.microsoft.com/en-us/answers/c/2779170
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Ramesh Srinivasan 84,090 Reputation points Independent Advisor
2026-08-15T06:54:57.1833333+00:00 Hi Bill,
What's the exact error message when you try to install Sticky Notes?
Please open PowerShell and run the following command to check if the Sticky Notes package is staged.
get-appxpackage Microsoft.MicrosoftStickyNotesPost the output here.
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Ramesh Srinivasan 84,090 Reputation points Independent Advisor
2026-08-15T17:25:40.4866667+00:00 Thanks. Please open PowerShell as administrator and run the following command:
get-appxpackage -allusers Microsoft.MicrosoftStickyNotesPost the output.
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Ramesh Srinivasan 84,090 Reputation points Independent Advisor
2026-08-15T17:27:43.8533333+00:00 Also, I'd like to know if Windows Update works correctly on your computer. Microsoft Store uses Windows Update and BITS to download app updates. Please run
winver.exeand note the OS build number and post the info here. -
Ramesh Srinivasan 84,090 Reputation points Independent Advisor
2026-08-16T13:28:56.5533333+00:00 Sticky Notes app package is staged. Please open PowerShell admin and run these commands to install the app for your user account:
wsreset get-appxpackage -allusers Microsoft.MicrosoftStickyNotes | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"} get-appxpackage -allusers Microsoft.MicrosoftStickyNotesPost the output here.
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Ramesh Srinivasan 84,090 Reputation points Independent Advisor
2026-08-16T14:01:38.8266667+00:00 It's installed.
Let me know if you can open Sticky Notes now.
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Bill Pellegrini 40 Reputation points
2026-08-16T14:07:27.44+00:00 No. App is installed but not signing into my MS acct. and Store still not starting.
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Ramesh Srinivasan 84,090 Reputation points Independent Advisor
2026-08-16T14:09:37.28+00:00 Please open
services.mscDouble-click
Microsoft Account Sign-in AssistantSet its startup type to Manual, and click Apply.
Click Start to start the service.
Does it run correctly?
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Ramesh Srinivasan 84,090 Reputation points Independent Advisor
2026-08-16T14:19:04.5466667+00:00 Thanks for the screenshot.
That error is the root cause of both issues.
Error 193 means a system DLL is corrupt.
From Command Prompt (admin), run the following command:
sfc /scannowOnce done, copy the file
C:\Windows\Logs\CBS\CBS.logto your desktop. Zip the copied file and attach the zipped cbs.log to your next reply. -
Ramesh Srinivasan 84,090 Reputation points Independent Advisor
2026-08-16T14:20:36.27+00:00 Note: If you can't upload zip files, upload
cbs.logwithout zipping it. -
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Bill Pellegrini 40 Reputation points
2026-08-16T19:07:04.7466667+00:00 Cannot upload zip file here. Invalid extension.
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Ramesh Srinivasan 84,090 Reputation points Independent Advisor
2026-08-16T23:09:36.8733333+00:00 If you can't upload zip files, upload
cbs.logwithout zipping it. -
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Ramesh Srinivasan 84,090 Reputation points Independent Advisor
2026-08-16T23:52:29.8233333+00:00 Can you share it on OneDrive or WeTransfer.com and post the link here?
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Bill Pellegrini 40 Reputation points
2026-08-17T00:00:44.86+00:00 -
Ramesh Srinivasan 84,090 Reputation points Independent Advisor
2026-08-17T00:06:04.69+00:00 3-4 files in the component store are corrupt.
Please run:
DISM /Online /Cleanup-Image /RestoreHealthOnce done, upload the latest CBS.log.
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Ramesh Srinivasan 84,090 Reputation points Independent Advisor
2026-08-17T05:03:23.2033333+00:00 Ok. The log needs to be collected immediately after running DISM to prevent old entries from being flushed.
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