I cannot call or video call, windows 11S

Natasha Bass 0 Reputation points
2026-08-14T09:35:09.6433333+00:00

In Microsoft teams i cannot call using the microphone or video, they are both grayed out but are connected to teams. I am using windows 11s

Microsoft Teams | Microsoft Teams Free | Settings | Other
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  1. Ruwim.B 6,900 Reputation points Volunteer Moderator
    2026-08-14T10:00:46.39+00:00

    Are you trying to make a call to a user from external organization? Do you see this banner on this chat window?

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