CRITICAL INCIDENT REPORT HYPER V SMB DIRECT RDMA DEADLOCK LIVE MIGRATION

Malzaar 0 Reputation points
2026-08-14T01:25:40.4933333+00:00

Hyper V Shared Nothing Live Migration freeze 99 percent error 0x00000139

SMB Direct RDMA deadlock state virtual switch member ports SET team

SMB Direct adapter priority rule reconfiguration failure

OS Build 20348.2227

Platform Windows Server 2022 Datacenter

Hypervisor Version 10.0.20348.1

Host Hardware Dell PowerEdge R750

Processor Intel Xeon Platinum 8380

Installed Memory 512 GB DDR4

Network Adapter Mellanox ConnectX 6 Dx Dual Port

Driver Version 3.40.30000

Virtual Switch Mode Switch Embedded Teaming

Transport Protocol RoCEv2 SMB Direct

Kernel Trace Event ID 5614

Deadlock Status Code 0x000000EA

Windows for business | Windows 365 Enterprise
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  1. Allan Solomon Mejia 3,840 Reputation points
    2026-08-14T19:40:09.8233333+00:00

    Hello @Malzaar

    The first thing that stands out is the Windows Server 2022 build: 20348.2227. That corresponds to the January 2024 cumulative update (KB5034129), so the hosts are significantly behind current servicing. I would update all cluster nodes to a current supported cumulative update before treating this as an RDMA/SET defect.

    For the 99% Live Migration stall, I would also verify whether SMB Multichannel is actually establishing healthy RDMA connections on both hosts:

    Get-NetAdapterRDMA
    Get-SmbClientNetworkInterface
    Get-SmbServerNetworkInterface
    Get-SmbMultichannelConnection
    Get-SmbMultichannelConnection -IncludeNotSelected
    

    SMB Multichannel is responsible for discovering RDMA interfaces and establishing the RDMA connections used by SMB Direct. Microsoft specifically recommends checking these interfaces and connections when troubleshooting SMB Multichannel/RDMA.

    Since you're using RoCEv2, also verify the Mellanox/NVIDIA firmware and driver combination, DCB/PFC configuration, VLANs and QoS configuration end-to-end. Microsoft notes that outdated NIC drivers/firmware can cause RDMA capability and connectivity problems.

    As an isolation test, temporarily disable RDMA on the Live Migration interfaces:

    Disable-NetAdapterRdma -Name "<LM adapter>"
    

    Then retry the migration. If it completes successfully over SMB/TCP, you've narrowed the issue considerably toward the RDMA/RoCE/driver/fabric path rather than Hyper-V migration itself. Re-enable it afterward with Enable-NetAdapterRdma. Microsoft documents this as a supported method of disabling and enabling RDMA.

    I wouldn't conclude that Event 5614/status 0x000000EA proves an SMB Direct "deadlock" by itself. If the problem remains after patching and validating the RDMA fabric, collect the SMBClient/SMBServer, Hyper-V-VMMS and network traces and open a Microsoft support case.

    Please "Accept the Answer" if this information helped you. This will help us and others in the community as well.

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