The Assignment page isn't showing.

Question

The Assignment page isn't showing.

Murphy Rachel 0

The assignment won't open. I've tried updating the app and using it in a browser, but it still doesn't work. How can I fix this? Please provide several possible solutions in case none of them work.

Ryan-N 15,555 Reputation points Microsoft External Staff Moderator

2026-08-14T18:40:34.4533333+00:00

Hi Murphy,

I hope everything is going well on your end.

I’m following up on the support thread we've been working through together. I wanted to check in and see if the information I shared in my previous answer helped resolve the issue you were experiencing.

If you're still experiencing any issues or have further questions, please feel free to reach out at any time. I’m always happy to help if you need anything else.

I want to ensure everything is functioning smoothly and that your experience remains seamless.

Thank you again for your collaboration throughout the troubleshooting process. I look forward to hearing from you soon.

Warm regards,

1 answer

Your answer

Ryan-N 15,555 Reputation points Microsoft External Staff Moderator

2026-08-14T18:40:34.4533333+00:00

Hi Murphy,

I hope everything is going well on your end.

I’m following up on the support thread we've been working through together. I wanted to check in and see if the information I shared in my previous answer helped resolve the issue you were experiencing.

If you're still experiencing any issues or have further questions, please feel free to reach out at any time. I’m always happy to help if you need anything else.

I want to ensure everything is functioning smoothly and that your experience remains seamless.

Thank you again for your collaboration throughout the troubleshooting process. I look forward to hearing from you soon.

Warm regards,

Answer 1

Hi Murphy,

Welcome to the Microsoft Q&A forum.

Based on my test environment, the Assignments section in Teams is still displaying normally.

Could you please help me verify the following information?

Verify your account

Have you signed in with the correct Education account?

Clear the Teams cache

Step 1: Completely exit Microsoft Teams.
Step 2: Press Windows + R, then enter the following path:

%userprofile%\appdata\local\Packages\MSTeams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams

Step 3: Delete all files in this folder.
Step 4: Restart Teams.

You can refer to the following documentation: Clear the Teams client cache - Microsoft Teams | Microsoft Learn

Contact your school's administrator

For Education accounts, account management and configuration are typically handled by the school's administrator. In this case, I recommend contacting your school's administrator (such as the IT department or administrative office) to verify the following:

Whether a Microsoft 365 Education license has been assigned to your account.
Whether your account is still a member of the corresponding class/team.

You can refer to the following documentation to identify the administrator of your tenant:'

How do I find my Microsoft 365 admin? | Microsoft Support

I hope this information is helpful. Please follow these steps and let me know if it works for you. If not, we can work together to resolve this.

Thank you for your patience and your understanding. If you have any questions or need further assistance, please feel free to share them in the comments on this post so I can continue to support you.

I look forward to continuing the conversation.

If the answer is helpful, please click "Yes" and kindly upvote it.

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