Hi Davies Holly
If the"Share with team" button in Shifts is unavailable or cannot be selected, there are a few things to check:
Verify your permissions
Only users with the appropriate scheduling permissions (typically a Team Owner or a manager with schedule management rights) can publish schedules in Shifts. The ability to create and share schedules is a manager capability in Shifts.
Confirm you're working in the correct team schedule
Each Teams team has its own Shifts schedule. Make sure the schedule is associated with the correct Team and that you are managing the schedule for that Team.
Check whether there are unpublished changes
Normally, Shifts displays "Share with team"** when there are draft changes waiting to be published. If the button is disabled, try making a small change to the schedule, save it, and check whether the button becomes available. Publishing is required before team members can see shifts in Shifts.
Try Teams web app
Sign in to https://teams.cloud.microsoft and open Shifts there. Sometimes a client-side issue in the desktop app can prevent certain actions from working correctly.
Check whether Shifts is enabled by your organization
Your Teams administrator should verify that the Shifts app is allowed and not blocked by Teams app permission policies.
If the permissions and Shifts settings are configured correctly, to better understand your situation, could you please share the following information:
- Is the "Share with team" button grayed out, or is it missing entirely?
- Are you a Team Owner for the affected Team?
- Does the issue occur in both the Teams desktop app and Teams web app?
- Could you provide a screenshot of the Shifts schedule page showing the issue? (please hide your personal information)
Additionally, please note that sending the schedule by email does not publish it in Shifts. Team members will only receive and see the schedule in Shifts after it has been successfully shared/published using Share with team. I hope this helps and look forward to your response.
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