Microsoft Security | Windows Autopilot
A service that simplifies device provisioning and setup for end users, enabling zero-touch deployment
Windows 11 Education Laptop Still Requires Former Employer's Work/School Account After Factory Reset
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Nhlakanipho Trueman Nkambule
0
Reputation points
I have a Windows laptop that was permanently given to my sister by her former employer. She no longer has access to that organisation. We performed a complete Windows reset, but during Windows setup the device still requires a work or school account. We believe the device may still be registered with the former employer through Windows Autopilot. We need assistance determining what is required to legitimately release the device from the previous organisation.
- Manufacturer: CONNEX
- Model: RF-XXX-LPT-1397
- Serial number:
CSWPL1430PSL3E02672 - Windows edition: Windows 11 Education
- Previous activation error:
0x8007232B
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Microsoft Security | Windows Autopilot
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