Not Responding

Welcome Dorinda Lewis,

I understand how frustrating it can be that Hoyle is showing " Not responding" when opening. 

 To help narrow this down, could you please confirm: 

• Which version of Windows are you using? (Press Windows + R, type winver, and press Enter.) 
• Does the game freeze immediately when you open it, or does it reach the main menu first? 
• Did the issue start after a Windows update, game update, or any other recent change? 

In the meantime, please try these quick checks: 

Option 1: Restart the computer 

• Save any work and restart Windows completely
• Then try opening Hoyle again

Option 2: Run the game as Administrator 

• Right-click the Hoyle game shortcut
• Select Run as administrator  

Option 3: Check for game compatibility issues 

• Right-click the Hoyle shortcut and select Properties  
• Open the Compatibility tab
• Check Run this program in compatibility mode for and try an older Windows version if available

Option 4: Repair the program (if the option exists) 

• Open Settings > Apps > Installed apps 
• Find the Hoyle game, select Advanced options (if available), then choose Repair. Microsoft provides guidance on repairing apps in Windows 

I hope the steps above help you deal with your issue. 

If the answer is helpful, please click "Yes". If you have extra questions about this answer, please click "Comment".   

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