birthdate in microsoft 365

Ryan Rehl 0 Reputation points
2026-08-09T01:29:14.6066667+00:00

Invited family member can't enter correct birth date in profile on microsoft 365 family account. Keeps defaulting to 2000 year

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
0 comments No comments

1 answer

Sort by: Newest
  1. AI answer

    2026-08-09T01:29:29.9833333+00:00

    If the invited family member is being treated as a child account, the birth date usually cannot be corrected from that account’s own profile. The date must be changed by the adult account that gave consent or manages the child account.

    Steps:

    1. Sign in with the adult Microsoft account that manages the family at https://account.live.com/mykids.aspx
    2. Find the invited family member’s account.
    3. Select Edit this child's personal info.
    4. Enter the correct birth date and save the change.

    If the account shows “Parent or guardian consent is required for this account”:

    1. Go to https://login.live.com to start the consent request.
    2. Select I’m a parent or guardian.
    3. Sign in with an adult personal Microsoft account.
    4. Select Yes, I agree.
    5. Select Family Safety.
    6. Return to https://account.live.com/mykids.aspx and edit the child’s personal info.

    Important details:

    • A child account cannot remove its own consent or change its own date of birth when it is below the statutory age for that country or region.
    • If Edit this child’s personal info does not appear, either the signed-in adult does not have permission, another adult has consent for that child, or the account is no longer classed as a child.
    • If the person is actually an adult but Microsoft thinks the account is a child account, use the same child-account correction flow above.

    If the account is already recognized as an adult account, the birth date can be changed directly in the Microsoft account profile by signing in to the account and editing the profile information.


    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.