Azure Portal url is broken.（https://portal.azure.com)

Question

Azure Portal url is broken.（https://portal.azure.com)

KaopuCloud 0

The Azure portal is no longer accessible. The website address is https://portal.azure.com/ We would like to view the previously subscribed counterpart information.

Nathan Roberts (SN) 13,451 Reputation points Student Ambassador Volunteer Moderator

2026-08-07T07:33:01.3633333+00:00
Hey there, KaopuCloud

I have just tried to sign into the Azure portal, and it is allowing me to sign into the portal with my account. Please can you try again with signing into the portal using this link: https://portal.azure.com/#home

If you are unable to sign into your account, please can you answer the following:

What error messages do you get when trying to sign into your account?

If so, please can you tell me what this error message says?

Have you cleared your cache and cookies?

Have you tried opening an InPrivate browsing session?

What region are you located in?

Thanks,
Nathan

1 answer

Your answer

Nathan Roberts (SN) 13,451 Reputation points Student Ambassador Volunteer Moderator

2026-08-07T07:33:01.3633333+00:00

Hey there, KaopuCloud

I have just tried to sign into the Azure portal, and it is allowing me to sign into the portal with my account. Please can you try again with signing into the portal using this link: https://portal.azure.com/#home

If you are unable to sign into your account, please can you answer the following:

What error messages do you get when trying to sign into your account?

If so, please can you tell me what this error message says?

Have you cleared your cache and cookies?

Have you tried opening an InPrivate browsing session?

What region are you located in?

Thanks,
Nathan

Answer 1

Try this in order:

Open the Azure portal in a private browser window.
- Edge: Settings > New InPrivate window
- Chrome: Incognito mode
- Safari: File > New Private Window
If the page still hangs or redirects, clear browser cache and cookies, then try again.
- In Edge, go to Settings > Privacy and Services > Clear Browsing Data.
- Make sure Browsing history, Download history, Cookies, and Cached images and files are selected, then delete them.
If the portal signs in with the wrong account or shows different data than expected, switch to the correct Azure directory.
- In the Azure portal, select the account at the top-right corner.
- Select Switch directory and choose the correct directory.
After switching directories, check whether the subscription appears.
- In the portal, open Subscriptions.
- If Subscriptions is not shown on the home page, use the search box.
- If the expected subscription is listed, the previously subscribed information can be viewed from there.
If the portal shows No subscriptions found, the usual causes are:
- the wrong directory is selected, or
- the account does not have sufficient permissions.
If the correct directory is already selected and the subscription still does not appear, have the account assigned the Owner role on the subscription.
If the portal itself is partially inaccessible or data is missing, verify that required sign-in and portal endpoints are allowed through the browser, firewall, or proxy. Relevant endpoints include:
- https://login.microsoftonline.com
- https://login.windows.net
- https://security.microsoft.com
- https://*.security.microsoft.com
- https://secure.aadcdn.microsoftonline-p.com
- https://*.microsoftonline-p.com
- *.blob.core.windows.net
- crl.microsoft.com
If the issue continues after private browsing, cache clearing, browser testing, and directory verification, collect a browser network trace while reproducing the issue and create a support request.