The framework for legally deploying and using Microsoft Exchange Server or Exchange Online, based on server and client access models.
Hello @sahana MS,
Based on the information you provided, I understand that your concern is related to Exchange Server Subscription Edition (SE) licensing and product key eligibility, specifically how to verify whether a customer will be entitled to receive Exchange Server SE product keys before planning an upgrade to CU1.
I found the following Microsoft Tech Community article that discusses Exchange Server SE licensing and product keys: Exchange Server SE Licensing and Product Keys
The licensing requirements (and distributions channels) for Exchange Server SE are exactly the same as Exchange Server 2019: there are three licensing options:
- Server licenses and client access licenses (CALs) that have active Software Assurance (SA)
- Exchange Online licenses
- CAL equivalency licenses
However, determining whether a specific customer is entitled to receive Exchange Server SE product keys requires verification of their licensing agreement and subscription entitlements. Because licensing eligibility can vary depending on the customer's contract type, purchasing channel, and Software Assurance status, this question would be best addressed by the Microsoft Sales or Licensing team. They can review the customer's licensing position and confirm whether Exchange Server SE product keys should be visible in the Microsoft 365 Admin Center prior to the CU1 upgrade, or whether additional licensing actions are required. You can refer to: Microsoft 365 Sales and Support | Microsoft 365
I hope you will understand for this situation. For any further concern, please feel free to let me know.