A video editing tool developed by Microsoft, designed to make video creation easy and accessible for everyone.
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Dear Landi Morris
Thank you for sharing the screenshot. From what you described, I understand that when you choose Cutout PiP while recording your screen and camera, the preview shows your background removed with the slides visible behind you. However, once the recording is finished, the cutout effect is no longer applied to the saved video.
This does not necessarily mean anything was set up incorrectly. The effect may not have carried over when Clipchamp processed the recording, particularly when the screen and camera were saved as separate clips.
Please try the options below and check whether the issue continues:
- Make a short test recording in the latest version of Microsoft Edge. This helps confirm whether the effect is being lost during processing or whether the issue is specific to the app or original project. If only the Windows app is affected, check the Microsoft Store for a Clipchamp update. Then open Settings > Apps > Installed apps > Microsoft Clipchamp > Advanced options and select Repair.
- If using Record & create > Screen and camera inside the editor, select Save and edit after recording. The screen and webcam should appear as two grouped clips on the timeline. Confirm that both clips are present before exporting.
For reliable results, record first, then do the cutout or compositing in the editor if needed, and export a new video from there. If the problem persists, send feedback through Help > Give feedback with a short sample video and screenshot so it could reach relevant product team for further investigation.
Please note that this is a user-to-user support forum. Moderators and contributors, including Microsoft employees participating here, cannot access back-end systems or make changes to Microsoft product features. We can only share suggestions based on our findings and personal experiences.
Please let me know how it goes after trying these steps, and I'll be glad to continue looking into it with you.
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