Unknown sign in prompt inside AVD pointed to Azure File Share

X-Box-11-2021 485 Reputation points
2026-08-03T07:25:29.79+00:00

Hi all,

A user occasionally gets this pormpt.

image

Nothing that is mapped in Azure AVD for that user is pointed to Azure File Share.

What is that fileshare.file.core.windows.net\data that is listed under net use command?

CleanShot 2026-08-03 at 17.18.36@2x

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

0 comments No comments

1 answer

Sort by: Most helpful
  1. AI answer

    2026-08-03T07:25:56.3266667+00:00

    \\<name>.file.core.windows.net\data is an Azure Files SMB share being accessed by UNC path. Azure Files supports direct access by UNC path without mapping it to a drive letter, so it can appear in net use even when no visible drive mapping was configured for that user.

    That means the prompt is coming from some process in the AVD session trying to reach that Azure file share, not necessarily from an AVD drive mapping.

    Relevant points:

    1. Azure Files can be accessed directly as \\storageaccountname.file.core.windows.net\myfileshare.
    2. Windows can prompt for network credentials when something tries to open that UNC path.
    3. If the share is being accessed with identity-based authentication and authentication or authorization is not valid, access can fail with repeated credential prompts or access denied.

    For the specific net use entry:

    • file.core.windows.net identifies Azure Files.
    • data is the Azure file share name.
    • Because it shows in net use, there is an SMB session/connection to that share from the user session.

    To identify what is triggering it in AVD, check:

    1. Logon scripts or Group Policy drive/share connections.
    2. FSLogix or profile/container redirection settings that reference an Azure Files UNC path.
    3. Application shortcuts, recent files, startup apps, or Explorer quick access items pointing to that share.
    4. Any script or app running in the user session that opens \\<name>.file.core.windows.net\data directly.

    If users are being prompted repeatedly, common AVD causes include:

    1. Conditional Access sign-in frequency mismatch between the Azure Virtual Desktop app and Windows Cloud Login app.
    2. Legacy per-user MFA enabled together with Conditional Access.
    3. Missing Conditional Access policy for the Windows Cloud Login app.

    If the Azure file share is intended to use AD-based access, the documented checks are:

    1. Verify the client is domain joined.
    2. Verify port 445 connectivity.
    3. Run Debug-AzStorageAccountAuth to check AD object, Kerberos ticket, Microsoft Entra sync, and RBAC/share-level access.
    4. If needed, test mounting with the storage account key to confirm whether the problem is identity-based authentication.

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.