Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
For Microsoft for Startups program issues such as business verification, benefit activation, entitlement corrections, and portal access problems, the request must go through Microsoft for Startups Program Support rather than general Azure Help + Support.
Use the path that matches the portal experience:
- If the startup joined after May 29, 2026:
- Sign in to the Azure Portal.
- Navigate to the startup homepage.
- In the Overview tab, find Your Microsoft Team.
- Select Get program support.
- If the startup joined prior to May 29, 2026:
- Sign in to the Microsoft for Startups Portal at https://portal.startups.microsoft.com/login.
- Select the ? icon in the top-right corner.
- Select Submit a Support Ticket.
- Attach relevant documents or screenshots of errors as needed.
Supported scope for Program Support includes:
- Business or domain verification
- Azure credit activation issues
- Benefit redemption issues
- Entitlement transfers or owner-account corrections
- Portal access problems
If Your Microsoft Team or Get program support is missing in Azure Portal, the documented alternative is to submit the request through the Microsoft for Startups Portal if the account is on the pre-May 29, 2026 experience.
For Azure technical issues only, Azure Portal support is created from:
- ? icon
- Help + support
- Create a support request
That path is for Azure technical issues, not Microsoft for Startups program-specific verification.
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