Clipchamp Video Interactivity for Microsoft Forms not working

Claire Ryan 0 Reputation points
2026-07-29T22:52:26.4933333+00:00

Hi - I used to be able to add Microsoft Forms link into Clipchamp to make interactive learning moments for people watching training videos. As of last week, no Microsoft Forms links work. I have tried clearing cache and history, signing out and back in, and restarting the process with new videos. Each time I get the same "Failed to save interactivity element" error message. I have seen this posted a few times recently on the Microsoft Q+A pages and that this new error has something to do with Microsoft updating the Forms URLs. What is Microsoft doing to fix the bugs that make this new URLs compatible with Clipchamp? Please advise on the best solution you can provide to me for now and a timeline of when a permanent solve will be made for the Microsoft Form URL<>Clipchamp interactivity compatibility. Thanks!

Microsoft 365 and Office | Clipchamp | Other
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  1. Xavier-D 12,515 Reputation points Microsoft External Staff Moderator
    2026-07-30T06:37:01.0933333+00:00

    Hello Claire Ryan

    Thank you for explaining the issue and the troubleshooting you have already completed

    Since the “Failed to save interactivity element” error affects different Forms and newly created videos, and you have already cleared the cache, signed out, and restarted, this may be a compatibility issue rather than a problem with your browser.

    Microsoft’s documentation still lists adding Forms through Interactivity > Add new > Add form as a supported Clipchamp feature.

    You can read more about this here: View the official Clipchamp interactivity instructions.

    As a temporary workaround, add a callout at the relevant point in the video and insert the direct Microsoft Forms link. Viewers will need to open the form separately, but this should allow you to continue using the training videos while keeping the form connected to the relevant section.

    I hope this able to help you solve this issue

    Feel free reply back to this post and update me on this issue, I'll be happy to help.

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