New Azure Account - Struggling to properly use most common services

Question

New Azure Account - Struggling to properly use most common services

JakeMu 0

I created a new Azure account about a week ago to study for the AZ-104 exam. I started with the Azure Free Trial and then upgraded to an Azure Plan (Pay-As-You-Go).

Since then, I've been running into issues with several Azure services, but the biggest problem is that I can't deploy VMs.

When creating a VM in East US, many common VM sizes (for example Standard_D2s_v3, Standard_B2s, and Bpsv2 sizes) show:

This size is currently unavailable in eastus for this subscription: NotAvailableForSubscription

Things I've already verified:

Subscription status: Active

Subscription type: Azure Plan

My role: Owner

Region: East US

Microsoft.Compute resource provider is Registered

Resource Groups can be created successfully

East US has 10 Total Regional vCPUs available

I also checked Usage + Quotas, where I noticed some VM families (such as Bpsv2) have a quota of 0 of 0, while others have available quota.

The strange part is that the issue doesn't seem limited to one VM family. Multiple common VM sizes either appear as unavailable or return NotAvailableForSubscription.

I also experienced some odd behavior when the subscription was first created (resource providers weren't registered automatically, and I had issues accessing parts of Entra), so I'm wondering if this could be related to the subscription not being fully provisioned.

Has anyone seen this before with a new Azure Plan subscription?

Is this likely:

a quota issue,

a subscription provisioning issue,

a policy/restriction on the subscription,

or something else I'm overlooking?

I'd appreciate any suggestions before I spend more time troubleshooting the wrong thing.

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2 answers

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Answer 1

Hi Jake,

Due to capacity issues some subscriptions are restricted from creating resources in certain regions and/or are restricted from creating high-demand VM sizes in certain regions (especially popular regions like East US). Azure Free Trial subscriptions are more limited compared to paid subscription types, although even paid subscriptions are limited too.

The above is exactly what is happening to you when you get NotAvailableForSubscription error for certain VM sizes in East US.

What I would suggest is to try deploying to less popular regions and different, more current (v5 or v6 or v7) VM generations. For example, please navigate to your Quotas in the portal, using link below:

https://portal.azure.com/#view/Microsoft_Azure_Capacity/QuotaMenuBlade/~/overview

Click on Compute, wait for list to populate, click on Region filter at top, de-select All, then select West US 3, click Apply. Wait several seconds for the list to populate. In the search box, enter standard dad

In the list below, check if you have quota for "Standard Dadsv7 Family vCPUs" or "standard Dadv6 Family vCPUs". If yes, try creating a Standard_D2ads_v6 or Standard_D2ads_v7 VM in West US 3.

Additionally, repeat same with other VM families and regions such as E* v6 or E* v7. Where possible test with v5 or higher generation VMs, checking if you have available quota for the family in the region first.

If you have any questions please add a comment below.

Please click Accept Answer and upvote if the above was helpful.

Thanks.

-TP

Answer 2

Prakash Rawat 20

Hello Jake,

It is different from the "out of capacity" error. It usually means your subscription is not currently permitted to use that VM SKU in that region, rather than Azure simply being out of resources.

You need to raise request to gain access to certain sku's. Please refer below article and support request link.

MS Article:

https://learn.microsoft.com/en-us/troubleshoot/azure/general/region-access-request-process

Support request:

https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/newsupportrequest

Thanks

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