Missing apps icon and ellipsis in Teams

Kate H 0 Reputation points
2026-07-25T06:15:15.05+00:00

Hi. I have a family microsoft account. i want to use Planner in Teams but the apps icon is missing from the side bar. The eclipses are missing from the side bar. I am able to access settings and can click on the show apps names, but neither the apps icon or the ellipsis appear and I have no way of being able to find Planner. I only want Teams for its Planner and file organisation value. grateful for some assistance.

Microsoft Teams | Microsoft Teams Free | Settings | Other
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  1. Ruwim.B 6,900 Reputation points Volunteer Moderator
    2026-07-25T06:50:07.8366667+00:00

    When signing in to Teams with Microsoft 365 Family account. your Teams account is a Personal account. Teams personal accounts do not have the option to add apps. This feature requires Teams Business account.

    https://support.microsoft.com/en-US/teams/apps-service/purchase-and-manage-teams-app-subscriptions-in-microsoft-teams

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