I have removed my teams chat, but it is showing in recent, when i click on it no chat show but person detail and date time show.

Dear @Surya Kant Sharma,

Based on your description, this does not appear to be related to a retention policy, particularly since you confirmed that no retention policy is being used. In Microsoft Teams, removing chat history removes the chat from your view, but some recent-list information may still appear temporarily due to Teams client cache or synchronization behavior. Kindly try the steps below to refresh Teams and confirm whether this is a local client display issue.

1> Confirm the chat was removed correctly

Open Microsoft Teams > Chat > locate the affected one-on-one chat > More options (…) > Remove chat history.

Close and reopen Teams, then check whether the chat still appears under Recent.

2> Check Teams on the web

Please ask the user to test in Teams web:

Go to Microsoft Teams on the web.

Sign in with the same account.

Check whether the chat still appears in Recent.

3> Reset or clear Teams cache

Fully quit Teams from the system tray.

On Windows: Open Settings > Apps > Installed apps > Microsoft Teams > Advanced options > Repair

Select Reset if the issue persists.

Reopen Teams and sign in again.

4> Sign out and sign in again

Select your profile picture in Teams > Sign out.

Close Teams completely.

Reopen Teams and sign in again.

Check the Recent list again.

I hope the information shared helps point you in the right direction. Please try the steps above and let me know if they work. If not, we can continue working together to narrow this down.

The first response may not always resolve the issue right away, but with your help and more details, we can work toward a solution.

As a moderator, I do not have the tools to investigate your specific account directly, as this is a support forum between users. Moderators and collaborators, including external Microsoft employees, may not directly intervene in the functionality of Microsoft products or access internal systems. Our role is limited to providing technical guidance on reported problems, requests, or ideas. However, I will do my best to guide you as clearly as possible.

If the answer is helpful, please click "Yes" and kindly upvote it. If you have extra questions about this answer, please click "Comment". 

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.