Missing DMP logs since Feb 2026

Le, Angela 0 Reputation points
2026-07-16T17:37:29.4666667+00:00

Hi there,

We have audiences in Xandr DMP and historically received logs to track usage/spend https://learn.microsoft.com/en-us/xandr/data-providers/data-usage-report-for-data-providers. We fetch this report with report_interval last_7_days and member_id as 13136. Unfortunately in Feb 2026, I stopped receiving them. Can you confirm how to backfill this?

Best,

Angela

a******@IQVIA.com

**** **PII Removed ******

Microsoft Advertising API
Microsoft Advertising API

A Microsoft API that provides programmatic access to Microsoft Advertising to manage large campaigns or to integrate your marketing with other in-house systems.

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  1. MS Advertising - Len 0 Reputation points Microsoft External Staff Moderator
    2026-07-16T19:31:48.9566667+00:00

    Hi Le, Angela,

    Thank you for using our Microsoft Advertising Learn Q&A Platform!

    We understand that your Xandr DMP audiences historically received Data Usage Reports to track usage and spend, and that these reports stopped being received around February 2026. We appreciate you sharing the report configuration and context.

    For investigation of missing report deliveries and questions regarding the availability of backfilling historical reports, we recommend contacting the Xandr Support team directly through their support portal.

    To reach the right support for your concern, you may go to this link Microsoft Advertising Customer Support Portal and Sign in to the Microsoft Advertising Customer Support Portal using your Microsoft email address then click “Contact Support”. 

    Thank you for your understanding, and we wish you success in resolving this matter.

    Our support teams are pleased to engage in more in-depth discussions about your account through phone, chat, or email to offer review assistance, please see our support page to reach out!

    Kind regards,

    Len | Microsoft Advertising Support Specialist | 800-518-5689 

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