Other Intune-related topics, including unsupported scenarios and platform-specific behaviors
Yep - you'd need to enable the "Allow unattended access" feature within the Remote Help settings in the Microsoft Intune admin center. More at https://learn.microsoft.com/en-us/answers/questions/5927485/remote-help-unattended-access and https://learn.microsoft.com/en-us/answers/questions/5930617/remote-help-unattended-guardrails
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hth
Marcin