does Intune remote help provide unattended access to a Windows 11 LTSC device?

Bansal, Sahaj 0 Reputation points
2026-07-14T06:01:33.8733333+00:00

We are looking to get remote access to a windows 11 LTSC device, it is running in KIOSK mode. We need to check if Intune remote help can provide unattended access to such a device without the sharer/user having to exchange security codes

Microsoft Security | Intune | Other
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  1. Marcin Policht 99,785 Reputation points MVP Volunteer Moderator
    2026-07-14T11:19:23.33+00:00

    Yep - you'd need to enable the "Allow unattended access" feature within the Remote Help settings in the Microsoft Intune admin center. More at https://learn.microsoft.com/en-us/answers/questions/5927485/remote-help-unattended-access and https://learn.microsoft.com/en-us/answers/questions/5930617/remote-help-unattended-guardrails


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    hth

    Marcin

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