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This usually matches error 1714: the older VC++ Redistributable entry is corrupted in the Windows Installer cache, so setup can’t remove the previous version and blocks the newer install.
Try this in order:
- Run the installer as administrator
- Right-click the VC Redist installer.
- Select Run as administrator.
- Temporarily disable protection software
- Turn off Windows Defender real-time protection.
- Temporarily disable any third-party antivirus or endpoint protection.
- Retry the install.
- Reenable protection software afterward.
- Install pending Windows updates
- Open Windows Update.
- Install all pending updates.
- Restart the PC.
- Retry the installation.
- Remove the broken older version first
If setup reports that the older version can’t be removed, use one of these supported methods:
- Method 1: Use Windows Installer troubleshooting
- Try using the Windows Installer to manually remove the old VC Redist version.
- If prompted, let the Windows Installer troubleshooter attempt to fix the problem.
- Retry the newer installation.
- Method 2: Uninstall the exact old version using its original installer
- Identify the old VC Redist version that is failing.
- Download that exact older version from a Microsoft source.
- Run that installer and uninstall the old version.
- Retry installing the newer version.
- Method 1: Use Windows Installer troubleshooting
- Check whether a newer version is already installed
For Visual Studio 2015, 2017, 2019, and 2022, the redistributable is binary compatible and uses the same runtime family. If a more recent version is already installed, the older package won’t install.
- Check this registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\VisualStudio\14.0\VC\Runtimes\x64 - Look at the
Versionvalue. - If the installed version is newer than the one being installed, skip the older installer and use the latest supported package instead.
- Check this registry key:
- Only use Microsoft-signed installers If an older installer is needed, download it only from Microsoft sources. Do not use third-party repackaged redistributables.
If the uninstall/install still fails, collect the VC Redist logs and note:
- the version being installed
- the previously installed version
- the installer error code
If the problem is not covered by the common fixes, submit a report with those details and the logs.