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Hi Hamsika,
Microsoft Q&A community members cannot manually issue an exam voucher or open a private case from this thread.
For AI Skills Fest vouchers, the voucher emails were expected to come from Pearson / MindHub Pro, so please first check inbox, spam, junk, and promotions folders for emails from Pearson VUE or MindHub Pro.
Also make sure the email used for these items is the same:
- AI Skills Fest registration
Microsoft Learn profile
Playlist completion / claim form
Pearson voucher email
Receiving the Credly badge is a good sign that completion was recognized, but it may not automatically mean the voucher can be manually generated from Q&A.
Since the voucher rollout window has ended and you still have not received it, the best next step is to contact Microsoft Credentials Support / Pearson VUE support and provide the details privately:
Microsoft Learn profile URL
Registered email address
Credly badge proof
Playlist name and completion date/time
Screenshot of any error from the “Check what’s unlocked” form
Microsoft Credentials support: https://learn.microsoft.com/en-us/credentials/support/help
Voucher redemption guidance: https://learn.microsoft.com/en-us/credentials/support/redeem-discounts
Please avoid posting your full email address or personal account details publicly in this Q&A thread.