ISSUE: Some centrally deployed Office Add-ins may disappear or fail to load

Brendan Hebert 0 Reputation points
2026-07-08T16:27:49.9333333+00:00

Hello,

Just curious if there are any updates on this know issue below.

https://learn.microsoft.com/en-us/office/dev/add-ins/resources/resources-office-add-in-known-issues

Microsoft 365 and Office | Development | Microsoft 365 App Publishing
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  1. Hin-V 16,830 Reputation points Microsoft External Staff Moderator
    2026-07-08T17:49:10.4466667+00:00

    Hi @Brendan Hebert

    Thank you for sharing your concern. 

    From my research, looks like Microsoft has not yet released further information or updates regarding this known issue. According to the latest details, this issue remains under investigation, and I have not seen any official announcement confirming a complete fix. 

    To better investigate the issue and obtain the latest updates on its progress, you may want to contact Microsoft Support directly via this link or submit feedback through the Feedback Portal. Doing so ensures the technical team is aware of the impact and can provide the most up-to-date information. 

    If you have already submitted feedback, please feel free to share the link in the comments section. I would be happy to upvote it to help bring more visibility to the issue. Since other users may be experiencing the same issue and may not be aware of the appropriate feedback channels, I hope this response helps clarify the situation and provides useful guidance on the next steps.

    Please also note that this is a user-to-user support forum. As a forum moderator, my access is limited to publicly available information. I do not have access to internal support tools, technical dashboards, incident management systems, or other Microsoft internal resources. Furthermore, I am unable to directly escalate issues, engage with engineering teams, or request status updates from the product development team. Therefore, any guidance I provide is based solely on publicly available documentation, official announcements, and information shared through Microsoft’s public channels.

    I truly appreciate your patience and understanding. 

    If you have any additional concerns, feel free to comment below. I would be more than happy to assist. 


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