Locate the Azure Bot resource registered to my MsaAppId - cannot create a new bot because the App ID is already in use

joshua hughes 0 Reputation points
2026-07-02T23:31:59.55+00:00

I am trying to create/manage an Azure Bot resource but receive:

"Failed to store new bot. MsaAppId is already in use."

The Bot Service resource that owns this MsaAppId was created some time ago and I can no longer locate it in any subscription I have access to. The bot is still functioning in production, so the resource clearly exists.

How I can regain owner/contributor access to that resource so I can update its display name and messaging endpoint.

I do not want to create a new App ID - I need to manage the existing bot, but i cannot find it or have access to it.

I've logged into my old accounts and it isn't there.

Azure AI Bot Service
Azure AI Bot Service

An Azure service that provides an integrated environment for bot development.

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