Customizing the visual backdrop during video calls to enhance privacy or presentation
Hi Abha,
Thank you for reaching out and for explaining what you are seeing.
The branded backgrounds you are referring to are custom organizational backgrounds that get deployed to Teams through admin configuration. They are not something an individual user can enable on their own.
To get access to the branded backgrounds, please contact your organization's IT admin and ask them to make the custom organizational backgrounds available for your account. They manage which backgrounds are pushed out to users through the Teams admin policies, so this is something they will need to set up on their end.
Once your admin confirms the backgrounds have been applied to your account, restart Teams and the branded backdrops should appear alongside the generic ones.
For detailed guidance, your IT admin may refer to IT Admins- Manage and create custom meeting backgrounds for Teams meetings - Microsoft Teams | Microsoft Learn
In case you do not know who is your IT admin, kindly refer to this article: How do I find my Microsoft 365 admin? - Microsoft Support
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